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That Awful Sound Is RIM's Gears Grinding

Research In Motion released its second quarter earnings Thursday, and numbers for the iPhone and Android competitor are looking dismal for the third consecutive quarter The BlackBerry maker reported second quarter earnings of US$319 million, less than half of the $797 million reported a year ago. Revenue was down 15 percent to $4.2 billion, failing...

VIDEO GAME INDUSTRY WATCH

Digital Downloads Won't Kill the Video Game Store

Gaming fans pose two questions: First, "Why are Sony and Microsoft so worried about selling consoles? Can't they just focus on games and online services?" and second, "In a world where digital media's becoming popular, will online shops and downloads take down brick and mortar?" Consoles are still a major source of revenue for Sony, Nintendo and Mi...

Online Ad Scams, Part 1: Tip for a Tiny Belly and Other Snake Oil

You've seen the ad a thousand times on the Internet: "1 Tip for a Tiny Belly" says the hand-lettered headline above the crudely drawn swelling-and-shrinking belly. "Cut down a bit of your belly everyday following this one weird tip," it goes on to say. If starvation caused by having funds continuously siphoned from your bank account counts as a we...

PRODUCT PROFILE

Responsys Reopens the Customer Conversation

Responsys has beefed up its email marketing, social media, mobile and channel marketing Interact suite with a retargeting application for display ads ...

FTC: Mobile Apps Not Exempt From Children's Privacy Regs

Federal regulations designed to protect children's privacy cover the burgeoning mobile apps business as well as other online vehicles accessible through laptops or desktops. In fact, providers of mobile apps need to pay attention to the privacy impact not only of services offered specifically to children, but also those targeting the broader community that are nevertheless accessible to children...

Google Dons Another Piece of Patent Armor

Google, until recently a piker in the patent-holding tech community, is rapidly beefing up its portfolio -- or arsenal, depending on how one views it -- of intellectual property. The company has acquired 1,023 patents from IBM, according to the U.S. Patent and Trademark Office website, a transaction first reported by tech blog SEO by the Sea.

Flash's World Gets a Little Lonelier

Adobe is putting on a brave face in the wake of Microsoft's announcement Tuesday that the Metro version of Internet Explorer in Windows 8 -- the one intended for tablets -- will eschew plug-ins like Flash and instead use HTML 5 "We are excited about the innovation and opportunities that are available to our customers and Adobe as the Web and platfo...

Netflix Feels the Wrath of Unhappy Customers

Netflix cut its domestic subscriber forecast on Thursday by one million customers in the wake of a major change in the company's pricing structure that favors its streaming-only service The company discontinued its US$9.99 monthly streaming and DVD-rental plan and replaced it with two plans, $7.99 for streaming only and $7.99 for one DVD at a ...

Windows 8 May Have Devs Reaching for Painkillers

Over half a million copies of the developer preview of Windows 8 have been downloaded, according to Microsoft, giving app makers around the world a sample of the software maker's upcoming operating system Those developers, though, may have to go through a learning curve if they want to build Windows 8 tablet apps....

Facebook: We Don't Need No Stinking IPO

The world's largest social network is going to delay its plans to publicly sell stock, according to a recent report from the Financial Times that asserts Facebook will be delaying its highly anticipated initial public offering until late 2012 An April IPO was previously rumored, but the Times reports that sources close to the company say Facebook w...

Facebook Rips a Page From Google+

Facebook has been rolling out a slew of changes and new options, one of the latest being its so-called smart friend lists. This feature creates lists of a user's friends, automatically based on such criteria as work, school, family and city. Users do have some control -- they can opt out entirely. Or they can use the automatically generated lists to add friends -- without, Facebook promises, a lot of effort.

EXPERT ADVICE

Debunking the Myths of Marketing Automation

There is a lot of hype around marketing automation, and it's for good reason. An effective marketing automation strategy and implementation can help drive more qualified leads, and therefore increase revenues and decrease sales cycle times. But many organizations fall into the trap of believing all the myths around marketing automation. In this article, we'll present the realities of marketing automation, as well as tips to ensure you're successful...

OPINION

The Best Cellphone Network for You Is ...

Which cellphone network offers the best service for you? Simple question. The answer is a lot more complicated. When we walk out of the house each morning, we make sure we take our wallet, our keys and our wireless phone. We don't leave home without them. Our phone is our connection to our world. However, all networks are not equal. Some are better and some are worse...

OPINION

3 'Oh, Duh' Social CRM Lessons

Social CRM has been contemplated and debated, defined and refined, cussed and discussed. These many years of excited conversation about what SCRM could do for businesses and what businesses need to do to make it a reality have created more questions than answers for many companies That's created an aura of complexity around SCRM. Sure, there are co...

That Tired Old Computer Could Be a Neat Media Streamer

One antidote to escalating household budgets is to cut utility services. However, dropping trash pickup and dumping your garbage in neighbors' receptacles in the middle of the night probably wouldn't go down too well in the community. Likewise, terminating your electricity supply won't play too well with the family after the novelty wears off -- p...

Microsoft, Yahoo and AOL Lock Arms Against Google

A new ad sales pact between Microsoft, Yahoo and AOL has the tech companies teaming up against a common enemy, Google, according to All Things D. By selling ad inventory on each other's sites, the three aim to hang onto ad revenue that previously was lost to third-party networks. Executives from the three companies reportedly spoke to a group of W...

Intel Gets Android Inside

In an effort to carve out a niche in the burgeoning mobile market, Intel has partnered with Google to optimize future versions of the latter's Android mobile operating system for Intel's Atom line of chips The announcement was made by Andy Rubin, Android head honcho and Google senior vice president, on Tuesday at the Intel Developer Forum, which ru...

Google Gets Travel Search Service Airborne

Travelers searching for flights can now look to Google. The search engine giant released its Google Flights feature Tuesday Flights and travel packages were previously one of the few queries Google couldn't answer as quickly or thoroughly as its travel search competitors such as Kayak, Expedia, Orbitz and Hotwire, so in April it acquired ITA Softwa...

Location-Based Marketing: X Marks the Sweet Spot

You might not care about your friend's innumerable Foursquare updates detailing his stops at a bank, a bookstore, and finally a local Italian restaurant, where he's having spaghetti and meatballs for dinner You can bet, however, that marketers do. After all, the more businesses know about where their potential customers are, the more they can sen...

TECHNOLOGY LAW CORNER

Your Customers May Not Review Your ToS and Click Agreements, but You Should!

In a previous column, I addressed the importance of website users understanding what they are agreeing to when they use a site. Now I'll take a look at the other side: What risks do site owners run by having poorly written Terms of Service (ToS) or Click Agreements -- or none at all? If your company offers goods or services through its website (o...

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