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RIM Backs Away From BBX Brouhaha

Research In Motion appears to have decided that the battle for the name "BBX" is not worth a lengthy court fight after a federal judge in New Mexico issued a temporary restraining order to block its use for the company's operating system in its next-generation BlackBerry phones and tablets. In October, shortly after RIM announced the new brand, Ba...

OPINION

Loyalty Programs: The Wireless Industry Could Be Onto Something Big

Androids and iPhones are not the only things that are new in wireless. Networks like C Spire and U.S. Cellular are starting to market themselves very differently to customers. They're using rewards and loyalty programs, which may play a larger role in winning and keeping business going forward. Will Verizon, AT&T and Sprint follow? C Spire just e...

OPINION

Consistency and the Customer Experience: Wise or Foolish?

Ralph Waldo Emerson wrote famously in his essay "Self-Reliance" that "a foolish consistency is the hobgoblin of little minds." These days, many people drop the "foolish" out of the statement and thus completely pervert the saying's meaning, creating a justification to bash the idea of consistency Consistency is a good thing -- it's the tendency tha...

Tapping Your Smartphone to Stay Fit

One of the most-used leisure-oriented apps on my Android smartphones has been Google's free My Tracks ...

Facebook Zips Up Its Fly

A glitch in Facebook's code briefly let people access private photographs of other members The bug was discovered by a member of an online bodybuilding forum....

.XXX Gives Porn Purveyors Official Red Light District

The ICM Registry on Monday launched the general availability of .xxx domain names on a first-come, first-served basis. The .xxx domain is meant to function as a responsible alternative for sites that offer adult entertainment content and services, ICM noted. All .xxx sites will be appropriately labeled, giving Internet users a clear indicatio...

Behold, the Windows Store Cometh

Microsoft will begin accepting submissions for the Windows Store, its Windows 8 app store, when it unveils its Windows 8 public beta in late February It also invited applications from devs to submit applications using the Metro-style touch user interface for inclusion in the Windows Store....

Amazon's Price Check Slams Retailers

Amazon is planning to offer a limited-time discount for shoppers who use its free mobile Price Check app in brick-and-mortar stores. If the customer uses the app to check the price on an item in a store, then buys the item through Amazon rather than at the store, an additional discount is applied. The Price Check app uses location-based services t...

USPS Slowdown Unlikely to Cramp Netflix's Style

Cuts in mail service that will add an extra delivery day to most first-class mail aren't expected to have a significant impact on Netflix, at least in the near term The U.S. Postal Service on Monday proposed modifying its current delivery standard for first class mail from one to three days delivery to two to three days....

Bringing Tasty E-Food Safely to Your Doorstep

Someone in the mood for a steak can always go down to the grocery store or head out to a restaurant to get one. However, some shoppers prefer to stay home, go online, place an order, and wait for a couple of days for a frozen steak to appear on their doorstep, packed tightly in a Styrofoam container with dry ice ...

INSIGHTS

The Problem With Straight-Line Projections

Forrester Research has been heating up the marketplace lately with a string of interesting reports and forecasts that impact CRM and the front office generally. One that I saw, "Capitalizing on Live Video Chat" by Diane Clarkson (Aug. 23, 2011) talks about the bright future of using video (obviously) rather than text chat in sales, service and support...

LINUX PICKS AND PANS

Tomboy's Got Some Major Note-Taking Muscle

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EXPERT ADVICE

Tablets in the Enterprise: Still a Blank Slate

It's about time to change the stereotypical tablet user from casual and hipster to high-management The post-PC world is now; tablets and other mobile devices are beginning to dominate the marketplace. An estimated 45 million tablets will be sold in 2011, three times the number sold in 2010, according to BMO. With that explosion in popularity, it ...

Motorola Sends Xyboard on iPad Hunt

Motorola has announced two new Droid tablets, both of which will run on Verizon's 4G LTE network The Xyboard 10.1 and 8.2 will be available this month, both online and at Verizon Wireless stores....

Verizon's Galaxy Nexus Loses Its Wallet

Verizon will not include the Google Wallet mobile payment functionality in its version of the Samsung Galaxy Nexus smartphone, which is set to launch in the U.S. later this month The carrier cited security reasons for its decision.

Web Guru Throws Wet Blanket on Fire

Jakob Nielsen, the design expert dubbed "the guru of Web page usability" by The New York Times and "the Web's usability czar" by WebReference.com, didn't find too many user-friendly features on Amazon's new Kindle Fire, according to a report he published on his website Monday The device is too heavy for extended use, Nielsen said, and he has proble...

OPINION

EMC's Atmos Smooths the Path to Cloud-Based Storage as a Service

New enhancements to EMC's Atmos Cloud Delivery Platform are designed to ease the way enterprises and service providers implement and access public and private cloud storage. VMware vApp packaging should simplify installation, and improved visibility and reporting tools provide the means to expand cloud metering services and improve administrative reporting and controls.

GOVERNMENT IT REPORT

US Agency Sharpens Tool for Protecting Software Code

Software programmers work hard to produce secure, error-free code. Of course, bad things can happen -- but really, with increasingly diligent effort, how many things can go wrong? Quite a few, according to the National Institute of Standards and Technology (NIST) Because cybersecurity is a national goal affecting both the private and public sector,...

Open Source and the Open Road, Part 2

Open Source and the Open Road, Part 1 The connected car is on the verge of going where no vehicle has ever gone before. Presently, many cars enable drivers to pair their mobile music and phone devices with their vehicles' sound systems. But cars with telemetry that will connect to cloud-based navigation and entertainment services could soon be comm...

SPOTLIGHT ON SECURITY

Feds Sailing Into Troubled Waters With Cybersecurity Skeleton Crew

What a week it's been in the cybersecurity business! On Monday, the Massachusetts Institute of Technology released a report that called for the establishment of a body with nationwide authority to oversee the securing of the United States' national power grid....

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