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Oracle, Google Take Swings in Round 2

The Oracle v. Google copyright infringement and patent violation trial is continuing with the second phase, despite key unresolved issues from the copyright portion of the case. Following the jury's partial verdict earlier this week, Google is seeking a new trial on the copyright phase. Meanwhile, as arguments over whether Google infringed on Orac...

OPINION

Will Apple or Google Buy Sprint to Break Into the Wireless Network Biz?

Recently, I gave a speech at a company and one of the executives raised an interesting question: Will Apple or Google -- or both -- enter the wireless networking fray, just as both have become competitors in the smartphone side of the business? I believe the answer is yes. How is the question. My Pick of the Week is the appointment of James Moorhe...

OPINION

When Your Business Goofs, CRM Can Be Your Best Friend

There are three things certain in life. We all know the two cited by Benjamin Franklin, but there's a third certainty that we all face regularly and have to cope with constantly That's the certainty that we'll make mistakes. Everyone makes them; if it hasn't happened to your business, you haven't been in business long.

When Wikipedia Vandals Attack

If you've been involved in a project that has been documented on Wikipedia and has earned its own Wikipedia page, it can be disconcerting to visit one day and see the page vandalized, as happened to an associate of mine recently This incident led to a frantic email exchange. One consideration was how to deal with the problem without getting tagged ...

E-Commerce Companies Pleasing Customers More Than Ever

E-tailers are getting better and better at making their customers happy, according to the annual E-Retail Satisfaction Index released by ForeSee. In this year's report, a record 36 online retailers out of 100 achieved the so-called "threshold for excellence," with scores of 80 or higher on the 100-point scale. That compares with 28 sites achieving...

HP Declares New 'Sleekbooks' Notebook Category

The laptop world is reeling under the threat of tablets, and vendors are attempting to shore it up with their various takes on the Ultrabook concept. On Tuesday, HP added a new item to the mix with the announcement of a new line of notebooks it refers to as "Sleekbooks." ...

Symantec on the Move With Enterprise Security

Antivirus vendor Symantec has announced enhancements to its enterprise mobile security product These include capabilities for mobile application management, data loss prevention (DLP), certificate management and code signing for devs....

CONFERENCE REPORT

mHealth Looks Rosy at CTIA

The future of the mHealth space is, in a word, "growth," which is exemplified at this week's International CTIA Wireless 2012 trade show in New Orleans. Several companies are presenting their wares in the Wireless Health Pavilion, with innovations that allow consumers to monitor health remotely, track daily habits, manage health records, track inventory, and support physical wellness.

MySpace Privacy Shenanigans Earn FTC Finger-Shaking

Social network MySpace settled with the U.S. Federal Trade Commission Tuesday over charges related to how the site was using members' personal information The social network had access to personal data from users, including their full names, ages and genders. MySpace promised users it would not share that information unless it received user consent...

Yahoo Nail-Biting Could Lead to Bloodletting

The last seven days have no doubt felt surreal for executives and board members at Yahoo. It was a week ago that shareholder Daniel Loeb, CEO of hedge fund Third Point, revealed that Yahoo CEO Scott Thompson's educational credentials included a computer science bachelor's degree he never earned, spurring demands for the company to take action The ...

DHS Sounds Alarm on Gas Line Cyberthreat

For months, the nation's natural gas pipeline industry has been under persistent cyberattack from unknown parties, the U.S. Department of Homeland Security (DHS) revealed this week "DHS's Industrial Control Systems Cyber Emergency Response Team [ICS-CERT] has been working since March 2012 with critical infrastructure owners and operators in the oil...

TECHNOLOGY LAW CORNER

That Nasty, Lying Anonymous Internet Post Could Cost $13.78 Million

Many people believe they can say what they want on the Internet as long as they use a pseudonym. After all, it is easy to set up an account using an anonymous alter ego. In addition to believing they can post whatever they want, they may also think they are protected by the First Amendment of the U.S. Constitution. They may think freedom of speech has no limits, and when that speech -- even vicious lies -- is anonymously posted, that anonymity will shield them from liability. ...

INSIGHTS

Sustainable CRM

There was an interesting article about airlines in The New York Times last week, "When Flying 720 Miles Takes 12 Hours," but the subtext was all about CRM, or at least where CRM has to go. If you know me at all, you know I closely attend to macroeconomics and energy issues, and they are all over this article The story documented how small regional...

LINUX PICKS AND PANS

Precise Pangolin: Ubuntu Grows Up

The latest edition of Canonical's Ubuntu 12.04 desktop operating system shows considerable maturity. Precise Pangolin is built around the default Unity interface with an optional Heads Up Display (HUD) designed to keep hands on the keys rather than constantly interrupting the work flow by grabbing the mouse....

Brain-Scanning Bot Maps Minds at Warp Speed

Researchers at the Massachusetts Institute of Technology (MIT) and Georgia Tech have automated the process of finding and recording information from cells in living brains, as reported in the May 6 issue of Nature Methods ...

Despite a Few Muffed Lines, Facebook Roadshow's a Hit

Facebook kicked off its IPO roadshow in New York City on Monday, with CEO Mark Zuckerberg sporting his trademark hoodie sweatshirt and sneakers. A 30-minute video was part of the presentation, along with a Q&A session in which Zuckerberg and other executives took questions. The format apparently did not suit some attendees, so Facebook made some ...

Google Takes an Autonomous Road Trip Through Nevada

Snap divorces, slot machines and Elvis impersonators are so yesterday in Nevada -- the state on Tuesday issued Google the first autonomous vehicle testing license in the United States Google can now officially take its driverless cars for a spin in the state....

CONFERENCE REPORT

Genachowski Promises Spectrum Solutions

Returning to New Orleans for the first time since the Big Easy was devastated by Hurricane Katrina in 2005, the International CTIA Wireless 2012 trade show kicked off with a unified call for more spectrum "Like New Orleans, we are moving forward," said Steve Largent, president and CEO of CTIA-The Wireless Association, in Tuesday's opening keynote a...

A Lot Rides on Unsettled Fair Use Question in Java Trial

The jury hearing the Oracle-Google copyright infringement and patent violation case rendered a partial verdict in the copyright phase of the trial on Monday Although its findings appear to favor Oracle, the jury deadlocked on a key question about fair use, prompting Google attorneys to call for a mistrial.

ACTA Runs Out of Gas in Europe

Even though it has been signed by 22 of the European Union's 27 members, ACTA, the Anti-Counterfeiting Trade Agreement, is unlikely to be ratified by the EU, according to The Guardian ACTA had gained favor among lawmakers looking to harmonize copyright enforcement around the globe, but a series of protests -- as well as what critics have called vag...

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