Articles by

Twitter indicated Thursday that it will appeal a decision by New York County Criminal Court Judge Matthew Sciarrino Jr. that the microblogging site must hand over a user's posts. The case stems from an investigation by the Manhattan District Attorney regarding the Occupy Wall Street protests in 2011 -- in particular, one that occurred in October, when protestors blocked the Brooklyn Bridge.

Verizon proved Wall Street right Thursday, just meeting expectations for its second fiscal quarter and bringing in a net income gain of 13 percent thanks to higher-than-expected wireless subscriptions The wireless provider earned US$1.83 billion, or 64 cents per share on the quarter, up from $1.61 billion, or 57 cents per share, from the same perio...

The burgeoning market for mobile devices such as smartphones and tablets is not only affecting consumer use of information technology, but also having an impact on the private sector workplace, as employers see the value of mobile communications. The mobile IT market is clearly hot. Worldwide shipments of major brand smartphones increased by 50 p...

When people ask me what I write about, I say "CRM," but I could just as easily say Iwrite about adoption. Adoption failure is the arch-enemy of CRM, the great CRMinvestment-waster, the adversary to those who want to organize, rationalize andeconomize their customer data and how it's handled We've known this for years, and yet as an industry we're s...

Scam Detector, an app from Scam Detector, is available for free at Google Play."My esteemed colleague, it is with much reverence that I am humbly, yet secretly,contacting you to tell you of great fortune that has come my way. My most honorablerelative has kindly left me, in his will, eighty gold bars. Unfortunately, due tocircumstances, I have to ...

More Internet service providers are delivering on the download speeds they advertise, according to the United States Federal Communications Commission In a report released on Thursday, the FCC stated that tests conducted in April showed that more ISPs delivered their promised speeds, compared to tests conducted in August....

Mobile phone giant Nokia posted a loss of US$1.74 billion on Wednesday in its second-quarter earnings report. Overall sales for the one-time dominant company were down 26 percent year over year, while smartphone sales were down by a third in the quarter However, if there is a bright spot in this report it is that it could have been much worse. In f...

A joint effort by antimalware company FireEye, law enforcement authorities and other antispam activists has taken down Grum, believed to be the world's third-largest botnet, accounting for nearly 20 percent of worldwide spam After three days of work, all of Grum's known command and control (CNC) servers are now dead, according to FireEye's Atif Mus...

A UK judge is stepping up the pressure on Apple, and possibly complicating its legal strategies in other parts of the world, by ordering it to publish a notice on its UK website and in British newspapers stating that Samsung did not copy the iPad design. The notice must stay on Apple's website for six months The order follows Judge Colin Birss' rul...

Security researchers have discovered yet another piece of malware that appears to be targeting computer systems in the Middle East Dubbed "Mahdi," it was discovered about one and a half months after researchers found the Flame malware, which also hit computers in that region....

Smartphone customers in the U.S. want bigger screens on their devices, according to a study from T-Mobile The phone provider, along with Kelton, polled more than 1,000 U.S. consumers starting last May and found that 77 percent of smartphone users prefer a device that has a 4.5-inch or larger screen over a smaller display.

AT&T Mobility just announced its shared wireless data plans on Wednesday. Verizon Wireless did the same thing a few weeks ago. Verizon has been taking a lot of heat on this topic, but not because it's a bad idea. It's actually a great idea. The problem is its approach, which I'll discuss. I think AT&T's plan will be welcomed in the marketplace My ...

AT&T Mobility just announced its shared wireless data plans on Wednesday. Verizon Wireless did the same thing a few weeks ago. Verizon has been taking a lot of heat on this topic, but not because it's a bad idea. It's actually a great idea. The problem is its approach, which I'll discuss. I think AT&T's plan will be welcomed in the marketplace My ...

New mobility and security features are among the areas of focus in Avaya's latest iteration of Avaya IP Office 8.1, its unified communications platform for small and mid-sized enterprises The company also built out the scale of the application; it is now able to serve 1,000 users in a single location, up from its previous support level of 384....

I've never taken that much notice of my privacy, or lack of, as I've been surfing theWeb. However, after recent, obviously targeted advertising directed at me, where the adsblatantly reflected some product research I had just performed, I decided to investigate Innocuous focused advertising, which can be informative, can simply feel like aviolation...

Facebook shares fell on Tuesday, as the social network faces problems adding new users in multiple markets. The number of users on Facebook in the United States actually slipped by 1.1 percent, according to a new report from Capstone Investments Facebook has seen phenomenal growth since its inception in 2004, and last reported having more than 900...

AT&T on Wednesday announced new shared wireless data plans, which are similar to the ones Verizon Wireless unveiled in June Both carriers' offerings let users put up to 10 devices, including laptops, netbooks, tablets and wireless connection USB sticks or cards, on plans that typically feature unlimited talk and texting....

AT&T on Wednesday announced new shared wireless data plans, which are similar to the ones Verizon Wireless unveiled in June Both carriers' offerings let users put up to 10 devices, including laptops, netbooks, tablets and wireless connection USB sticks or cards, on plans that typically feature unlimited talk and texting....

Yahoo's Q2 earnings, which were publicly released Tuesday, underscore the challenges that new CEO Marissa Mayer will face as she takes over the struggling Internet company Yahoo brought in US$227 million in its second quarter, down from the $237 million it reported for the same time a year ago. Earnings per share were the same as last year at 18 ce...

The hits keep coming for Facebook. The social networking site posted the largest decline in customer satisfaction, according to the American Customer Satisfaction Index E-Business Report, conducted with customer experience analytics firm ForeSee Facebook dropped 8 percent, settling at a score of 61 on a 100-point scale. It is a record low for the s...