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SAP Lets Enterprises See What Customers Really Feel - in Real Time

SAP on Wednesday unveiled a rapid-deployment solution for marketers It lets users analyze customer sentiment from social networking sites, communities, wikis, blogs and other sources. Users can combine the information with CRM text data and, if they so choose, business intelligence applications to get results in real time....

Juicing Up Your Gadget Battery Power

I've written about keeping your devices powered while on the road before, and lookedat techniques to reduce draw -- like reducing screen brightness and switching off phoneradios. I also took a broad-brush look at different technologies, like battery packs andsolar, in the same piece Now I'm going to explain how to choose the right rechargeable batt...

Hackers Use Stolen Passwords to Jimmy Into Dropbox

Dropbox says reused passwords are to blame for a wave of spam that's hitting subscribers to the service The company found that usernames and passwords recently stolen from other websites were used to sign in to some Dropbox accounts. One of these accounts belonged to a Dropbox employee, and it contained a project document with some users' email add...

FCC Pushes Verizon to Allow Tethering at No Extra Charge

On Tuesday, mobile carrier Verizon Wireless made a "voluntary" contribution of US$125 million dollars to the U.S. Treasury, as part of a Federal Communications Commission consent decree that also slapped down tethering fees the carrier had been charging its customers Prior to this action, Verizon had required its customers to pay $20 a month for of...

Google Puts Its Nexus Q Dream on Hold

Google has opted to delay the launch of its Nexus Q streaming media player. ...

GOVERNMENT IT REPORT

New Breed of Brokers Could Jump-Start Federal Cloud Migration

How easy is it to sell a house, shop for a mortgage, select a mutual fund -- or even make a plane reservation? Sometimes it's not very easy: Mortgage offerings are numerous and complex, and choosing among thousands of mutual funds can be overwhelming Enter the broker -- or the travel agent. Brokers offer expertise and implementation services that ...

INSIGHTS

IT Over Easy

I dropped a small stone in a large pool last week, and the ripples are still spreading. In a separate post I wrote that IT is over. I was very careful to say that IT is over as a disruptive innovation and as an economic engine, but few understood what I meant, so I thought this would be a good chance to clear it all up Strictly as an economic dri...

LINUX PICKS AND PANS

Dia Does Diagrams Dutifully and Beautifully

Dia is an editor for diagrams, graphs and charts. It is the perfect tool to use for explaining a process or procedure in a concise, standardized visual representation....

Microsoft Ices Hotmail, Warms Up Outlook.com

Microsoft on Tuesday released a preview of its latest webmail client, Outlook.com Built from the ground up, Outlook.com has a strong social component, with links to Facebook, Twitter, LinkedIn and Google. A link to Skype is coming soon....

DeepField Maps the Intricacies of the Cloud

The cloud -- as in, the offsite storage of data -- is becoming as vast and ever-changing as clouds in the sky, but DeepField Networks announced an analytics tool that could allow the flow of cloud-based data to be mapped This would include tracking traffic patterns, application performance and cost structure of networks for cloud computing companie...

Microsoft Debuts Shiny New Mobile Peripherals

Microsoft Hardware on Monday unveiled several new mobile-friendly keyboards and mice designed specifically for use with its forthcoming Windows 8 and tablets: the Wedge Touch Mouse, the Wedge Mobile Keyboard, the Sculpt Touch Mouse, and the Sculpt Mobile Keyboard. On Oct. 26, when Windows 8 becomes officially available, Microsoft will also be rele...

Passed Over for CEO Seat, Levinsohn Bids Adieu to Yahoo

Weeks after Marissa Mayer was hired as the new CEO of Yahoo, her predecessor has stepped down. No, not Scott Thompson. He left in May amid a resume scandal involving a false computer science degree.

OPINION

Make Way for the Software-Defined Data Center

The messaging in VMware's announcement of its planned acquisition of Niciraoffers insight into both the company's view of the deal and the current state of cloudcomputing. In essence, without virtualization, cloud computing is an amorphouspipe dream. However, virtualization alone -- or of one type or in just one portion of the ITinfrastructure -- isn't enough to support truly agile, elastic, efficient and reliable computeclouds.

Oracle CRM Hits 20

Oracle has released version 20 of its Oracle CRM On Demand product. It is a major release with significant upgrades to the industry-specific life sciences vertical as well as horizontal functionality, Anthony Lye, SVP for cloud applications strategy, told CRM Buyer "We have made improvements and enhancements in our core functionality, improved secu...

Netflix Releases Chaos Monkey Into the Wild

Netflix on Monday released the source code for its Chaos Monkey tool into the open source jungle Chaos Monkey is a tool the company built in the Amazon Web Services (AWS) system. Its job is to randomly kill virtual machines and services within Netflix's architecture....

SPACE

Gliese 581g: A Potentially Habitable World or Not?

There's been considerable debate over the existence of Gliese 581g ever since the discovery of the "Goldilocks" planet was first reported nearly two years ago, but new research claims to provide additional evidence that the potentially habitable "super-Earth" really is out there ...

Ousted Best Buy Founder Rounds Up Posse for Takeover

Richard Schulze, the founder and ousted chairman of Best Buy, is assembling a team of executives that could help him lead the electronics retail megachain if his attempts to buy back the company are successful, according to a report from Bloomberg. The Best Buy founder and former CEO left his position as chairman in June following a scandal that c...

Titanic Apple v. Samsung Patent Clash Begins in Earnest

In what promises to be a closely watched trial, Apple and Samsung headed to federal court on Monday. Apple has alleged that Samsung Electronics essentially produced illegal knockoffs of its popular iPhone and iPad products, and it is demanding US$2.5 billion damages. Samsung has countered that Apple's designs of its smartphones and tablets have been industry standards for years...

NSA to Hackers: A Little Help?

United States National Security Agency Director Keith Alexander has urged hackers to contribute to securing cyberspace Speaking at the DEFCON 2012 security conference, Alexander said the hacker community and the U.S. government cybercommunity share some core values....

Google Still Hasn't Cleaned Out Its Private WiFi Data Closet

Google has not deleted the sensitive data it collected from private wireless networks in 2010, according to a report from The Telegraph. Earlier, the company had promised regulators it would dispose of the information The search engine giant originally collected the data while it was mapping areas for its Street View services. While its camera-equi...

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