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The Consumer Electronics Show kicks off Jan. 8 in Las Vegas, and it looks like it will be another big success. So what will be hot during this year's show? There are plenty of new ideas that will wow you. Let's take a quick peek at what we can expect Gary Shapiro, CEO of the Consumer Electronics Association, seems very happy with what he is expecti...

Everyone has a year-end synopsis these days, and it's fun to see what each person deems important. Sometimes you wonder if you lived through the same experiences, but it's a good thing to recall everything one more time and maybe reconsider how you'll remember each. Here's my synopsis -- which is no more or less valid than anyone else's. Marketin...

The White House last week released its National Strategy for Information Sharing and Safeguarding without much fanfare. The document attempts to address a common complaint lodged against government when it comes to information sharing with the private sector: Uncle Sam likes to receive, but isn't so keen on giving "This National Strategy for Inform...

The Great Firewall of China might start requiring ID for admittance On Monday, China's National People's Congress began discussing a draft decision that would force Internet users to use their real names in order to register for services, according to state-run Xinhua....

This story was originally published on Oct. 23, 2012, and is brought to you today as part of our Best of ECT News series Many people know it's a bad idea to open attachments in email received from strangers, but relatively few know they need to take the same precautions when clicking links on social media sites and even VoIP (Voice Over IP) service...

This story was originally published on Nov. 20, 2012, and is brought to you today as part of our Best of ECT News series How can classic retail, the brick-and-mortar physical stores dotting ourneighborhoods, compete with the likes of Amazon and Zappos? Can real-world retail survive e-commerce? And if it can, what's the trick? How do retailers inten...

This story was originally published on Aug. 21, 2012, and is brought to you today as part of our Best of ECT News series Jeff Hasen, Hipcricket's CMO, recently had what he called his "10 millionth" bad customer experience with Comcast.

This story was originally published on Oct. 16, 2012, and is brought to you today as part of our Best of ECT News series NASA and IHMC (Florida Institute for Human and Machine Cognition) have jointly developed a new robotic exoskeleton, dubbed the "XI," that could help astronauts in space stay in better physical shape, while also helping humans on ...

This story was originally published on Oct. 3, 2012, and is brought to you today as part of our Best of ECT News series Remember Charlie?...

This story was originally published on Oct. 4, 2012, and is brought to you today as part of our Best of ECT News series One of the tricky parts of developing a social CRM (SCRM) strategy is that it requires left brain and right brain thinking. The left brain, where more logical and procedural thinking takes place, is comparable to how "traditional"...

At the core of any major political argument like gun control or abortion is power. If you believe in Argumentative Theory, these battles are less about actually doing the right thing and more about one side or the other gaining social status. For instance, right after the Newtown event, Twitter came alive with gun control advocates calling any...

More than just a marketing gimmick, gamification has the potential to inject new life into a variety of industries and broaden the appeal of many new and existing offerings The term "gamification" describes the use of game mechanics, such as challenges, achievements and rewards, to drive certain consumer behaviors in what are traditionally non-gami...

Google is a company that's always in Beta, goes the joke, but there's some truth to it. The company began its latest search field trial a few months ago, and it just added a few new capabilities to make it more interesting: the ability to search for personal information stored in Gmail and Google Drive, such as reservations, recent purchases and package tracking. ...

Edison Junior is issuing the largest Kickstarter refund ever after it couldn't secure the use of Apple's new Lightning dock technology for its universal charging gadget The company set out to create a portable charging station, called the "Pop." The minimalist device was supposed to support ports for multiple chargeable devices, including iPhones.

Research In Motion delivered a mixed bag of news in its latest quarterly earnings, prompting the phone maker's stock to drop on Thursday by some 17 percent. The so-so report reignited fears that RIM will remain a marginal company, even if its BlackBerry 10 operating system, expected to debut on Jan. 30, is a blockbuster success. In some respects,...

Facebook announced Thursday that it is testing a system that will let users send prioritized messages to people who aren't among their contacts by paying US$1. The initial test, part of an effort to monetize its user base, involves a small group of people Currently, any messages Facebook members send to non-contacts go into a folder labeled "Other....

Path, a social networking startup designed for the mobile environment, on Thursday launched a new social search feature that is both simple and highly intuitive -- and that plays to Path's unique strengths as a private mobile social network. Here's how it works: A user launches the search function via the new search field at the top of the Path ...

It's no secret that business-to-business (B2B) buyers have come to expect the same ease and convenience of online buying they enjoy for personal shopping experiences when it comes to making corporate purchases. With Forrester Research conservatively estimating nearly US$560 billion in B2B e-commerce transactions in 2013, B2B companies are facing immense pressure to deliver this kind of consumer-friendly online shopping experience.

Salesforce.com rolled out an integration between Sales Cloud and Work.com this week. The integration is currently available in pilot and will be made generally available to all Salesforce.com customers in the first half of 2013 To understand the value-add the integration offers, one first has to become acquainted with Work.com, a social performan...

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