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Mobile CRM is decidedly one of the hot trends for 2013, but just what new permutations can we expect as the year unfolds? CRM Buyer informally surveyed a number of executives in this broad space and came up with a wide range of predictions -- from the specific to the overarching. ...

The 2013 International CES is in full swing, and it's easy to get caught up in all the hoopla over the latest and greatest tech gizmos on display. However, this is a cycle that repeats itself annually, and what's hot in Vegas this week may cool down faster than you can say "OLED." A year ago, OLED (organic light emitting diode) -- the latest develo...

AT&T on Monday announced a new service to compete with such video-on-demand offerings as Netflix, Hulu and Amazon Prime The service, called "U-verse Screen Pack," is aimed at its U-verse customers, offering unlimited access to AT&T's library of some 1,500 movies from a TV, computer or wireless device. The service will cost US$5 a month....

AT&T on Monday announced a new service to compete with such video-on-demand offerings as Netflix, Hulu and Amazon Prime The service, called "U-verse Screen Pack," is aimed at its U-verse customers, offering unlimited access to AT&T's library of some 1,500 movies from a TV, computer or wireless device. The service will cost US$5 a month....

Lenovo on Monday announced a 27-inch table PC that doubles as a monster tablet and a desktop at the 2013 CES in Las Vegas The IdeaCenter Horizon Table PC has a two-legged kickstand in the back that, when extended, props the device up for vertical use. It has a 10-point multitouch screen that's optimized for Windows 8....

Hulu CEO Jason Kilar bid a fond adieu to the company's employees, announcing in a blog post Friday that he and CTO Rich Tom will be leaving at some point during Q1 2013. Kilar made no mention of the reasons for their departures, other than to say, "Rich and I have been fortunate to build and innovate alongside each other these past 5+ years and ou...

Microsoft announced last week it will provide its latest software, including Windows 8, to the Department of Defense in a US$617 million deal that the DoD said will help streamline costs and foster inter-agency collaboration. Under the three-year deal, the Air Force, Army and Defense Information Systems Agency will have access to software includin...

France has stymied an Internet service provider's attempt to let users block ads, according to The New York Times Free, a French telecommunications company with more than 5 million users, had said it would allow its customers to block online advertising. Google, the world leader in online advertising, was mum about Free's move, which "raised alarm ...

Google spotted an impostor certificate on Christmas Eve and took quick action, but the event is calling into question the reliability of Secure Socket Layer security Turktrust, a Turkish Web certificate authority, acknowledged it gave two entities the power to create certificates when it shouldn't have....

PNC Bank took an unusually open approach with its customers recently. It sent a letter apologizing for any inconvenience they might have experienced recently when the bank was battling denial of service attacks assumed to have been launched by the hacktivist group Izz ad-Din al-Qassam Cyber Fighters "In some cases, those measures also may have bloc...

I think CES is the worst show in the technology market. That's not because it is badly run -- on thecontrary, it is one of the better-run shows. Nor is it because there aren't any interesting and compellingproducts there. No, it is because we all just blew out our budgets buying crap, and CES is a showcase of why we should have waited for the improved crap that will be in the market shortly...

Gamification, using game-play mechanics for non-game applications to engage users and drive desired behavior, has become all the rage, or so it seems. Like any hot trend, there is a tendency to overcompensate for the sake of participating in the new, hot concept The herd mentality leads everyone to think they need to gamify their product, app or so...

After a year of study, researchers have concluded that a Martian meteorite found in the Sahara desert in 2011 is a new class of meteorite -- one that adds credence to the idea that life may have existed on the Red Planet The meteorite, Northwest Africa (NWA) 7034, nicknamed "Black Beauty," is black and about the size of a baseball....

The 2013 International CES (formerly the Consumer Electronics Show) is the must-attend trade show for all things consumer electronics. It is a "must attend" not because it is when many companies will debut new products and introduce new technology, but because so many tech journalists, analysts, insiders and others -- lots of others -- descend on Las Vegas to see those new products and new technologies...

Facebook has added a recording feature to its Messenger mobile app, allowing mobile users to send each other voice messages without using their voice minutes. In addition to the recorded message options, iPhone users in Canada are able to make voice calls via Facebook's mobile app. Users can tap the "i" button in the app and hit "Free Call" in the...

A federal judge this week granted Amazon's request to throw out one claim in Apple's lawsuit against it -- namely the allegation that Amazon engaged in false advertising by using the term "Appstore" for its slew of Android-based online offerings. Other claims Apple is alleging against Amazon, including one for trademark infringement, are going for...

The U.S. State Department gave a measured but clear rebuke of Google Chairman Eric Schmidt's upcoming trip to North Korea News broke this week that Schmidt will join former New Mexico governor Bill Richardson on a humanitarian mission to the impoverished nation. The itinerary and exact purpose of the trip has not been revealed, but enough is known ...

Even when Darien Gold's pilates clients aren't in her studio, they can work on their moves by following the instructions and imitating the positions on her mobile app Gold uses the app to expand the reach of her business, according to Bharath Lingam, CEO of PurpleTalk, which worked with Gold to develop her app....

Last summer, open source CRM provider Zurmo threw its hat into the CRM ring with a beta version of its particular take on the hot new gamification software category. ...

Canonical this week announced Ubuntu for smartphones, a version of the Ubuntu Linux operating system aimed mainly at high-end superphones and entry-level basic smartphones Ubuntu is compatible with a typical Android Board Support Package, said Canonical, which provides engineering, online and professional services to Ubuntu customers....