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The handset maker previously known as RIM on Wednesday launched its new BlackBerry 10 smartphones: the Q10 with the familiar QWERTY keyboard, and something new for the company -- the touchscreen-based Z10 BlackBerry, as the firm is now called, will release the Z10 in the United States in March with the Q10 following in April....

Google has added more detail to its map of North Korea this week, giving users a better glimpse into the infrastructure of the highly secretive country. Much of the map is still relatively blank compared with Google's detailed maps of other countries. In some parts, though, the map shows information such as roads, schools, parks and waterways, esp...

Goodbye, Research In Motion -- BlackBerry came out of the smartphone hinterlands on Wednesday with a new name to go with a revamped OS that plays up multitasking, plus two new devices that take their cues from Apple and Android bestsellers. Though aiming to stay relevant in a touchscreen world, the mobile phone pioneer is also trying to keep its established user base happy with a physical keyboard option.

Citing national security concerns, the U.S. Department of Justice on Tuesday asked the Federal Communications Commission to put the brakes on the pending Sprint-Softbank merger The DoJ, FBI and U.S. Department of Homeland Security are reviewing the buy for national security, law enforcement and public safety concerns, according to a letter Justice ...

The United States Postal Service (USPS) is hosting a pilot project with the goal of simplifying the account ID process for all federal agencies. One possible solution: allowing citizens to use their existing e-commerce accounts to access agency websites The USPS has admitted that while electronic mechanisms enable federal agencies to provide some o...

Are you looking for a reliable virtualization package to run multiple virtual machines that handle unmodified Linux or Windows images? Then look no further than your existing Linux configuration. It already has the underpinnings to support Kernel-based Virtual Machine (KVM)....

Welcome to All Things Appy. We scour the app stores and bring you thedefinitive top five available free apps in a particular genre for a particular platform Here's TechNewsWorld's selection of the best music and video apps for Windows 8....

Looks like Antigua's gamble paid off The World Trade Organization OK'd Antigua's request to suspend U.S. copyrights, which will allow the country to move forward with a government-run download portal that offers *copyrighted* movies, music, TV shows and software, according to Torrent Freak....

The brief appearance of a spec sheet on HP's online shopping website Monday seemed to indicate the company has joined the list of Microsoft partners offering Chromebooks ...

It's fairly common practice today for major brands to have a social media team at the ready to respond to customer complaints on social networking sites like Twitter and Facebook The practice is so widespread that the Call Center Satisfaction Index (CCSI) report released last week by CFI Group found that call centers should perhaps be renamed "con...

Researchers from IBM and the Institute of Bioengineering and Nanotechnology have developed what they are calling the first antimicrobial hydrogel that is biodegradable, biocompatible and non-toxic The hydrogel, which can penetrate diseased biofilms and eradicate drug-resistant bacteria upon contact, has applications ranging from antimicrobial clean...

This week's revelation that a pornographic video briefly made the "Editors Picks" recommendations for the new Twitter app Vine is raising questions about whether the ultra-short form video-clip sharing app is at risk for more such content -- and whether this could scare users away from the service The app, now available for iOS devices, was recent...

Facebook's recently announced beta of its new Graph Search resulted in the sorts of stories and headlines one has come to expect from a company whose every move is subject to media dissection. Some were skeptical about the value of the feature, especially its built-in restrictions: leveraging Facebook content alone and excluding well-established search entities like Google and Bing...

First there were smartphones. Then there were very small smartphones and, conversely, larger ones. And devices that folded in half. And smartphones that had sliding QWERTY keyboards After that, of course, came the tablets.

In 1996, two Stanford University students, Larry Page and Sergey Brin, created a unique search engine called "BackRub" that ran on the school's server. After one year, BackRub's bandwidth outgrew the university's needs. Its creators rebranded BackRub into Google, a respelled reference to "googol." It is a mathematical term for the number represented by the numeral 1 followed by 100 zeros...

It is now illegal to unlock a cellphone, thanks to a decision late last year by the Library of Congress that went into effect on Saturday. That decision eliminated an exemption to the Digital Millennium Copyright Act (DMCA) that gave users the right to legally unlock a device in order to use a different provider's network. The Library kept the exe...

The Pentagon's cybersecurity forcealso popped up inThe New York Times' article about the expansion News of the expansion broke Sunday, but it apparentlywas approved in late 2012, perhaps not long after U.S. Defense Secretary Leon Panetta's ominous...

It was inevitable. As computing has evolved, so has its nemesis: malware. in play"2012 is truly the year we entered the post-PC era as cybercriminals moved to embrace Android, social media platforms, and even Macs with their attacks," Trend Micro declared in its annual Security Roundup last week.

Today's workforce never truly switches off due to the proliferation of mobile devices and the blurring line between our personal and professional lives. Some have questioned whether this "always on" mentality will ultimately cause more harm than good, both for individuals and businesses as a whole While the jury remains out on that question, one po...

It's a universal reality: Customers dislike waiting on hold. Now call-backs and virtual queuing are changing all that "Our basic mission is to improve the call center experience," Shai Berger, CEO and cofounder of Fonolo, told CRM Buyer. "The heart of what we do is replacing hold time with a call-back."