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FirstRain has debuted FirstRain for Touch, an enterprise customer intelligence application built for the Salesforce Touch Platform. "What we did was create a component version of our application that was then easily dropped into the Salesforce.com Touch platform using their SDK," Penny Herscher, CEO of FirstRain, told CRM Buyer.

If you've been in the market for almost anything recently, you've probably noticed price fluctuations. You place a bicycle on your Amazon wish list at one price, only to see it shoot up a hundred dollars more a few days later, then drop to a hundred less a week or so after that. Everything from airplane tickets to apartment rentals seems subject to dramatic price changes from one day to the next...

Carl Icahn has been pushing back against Dell's proposal to go private in a US$24.4 billion deal. Dell finally gave way -- a little -- and is allowing Icahn to examine the company's confidential information. Icahn Enterprises made the announcement in a brief, two-sentence release made public over the weekend. ...

As it continues to deny accusations that its army is involved in serial computer hacking, China is now also asking for worldwide rules and cooperation on Web-based espionage. China cited the lack of international definitions and regulations on cyberespionage as part of its first round of denialsagainst the landmark report by security firm Mandiant...

Dutch electronics giant Philips, which launched its Hue Web-connected LED home lighting system in October, released a development kit Monday in the hopes of integrating official applications -- and more possible home uses -- for its technology Developers can use the API as they choose, and can keep all their earnings from commercializing products.

There may be a big red circle around March 22 on the calendars in BlackBerry's offices. That is when the company formerly known as "Research In Motion" will release its Z10 handset in the United States, widely regarded as a do-or-die effort The new touchscreen-enabled device will be available for pre-order on March 12 and will go on sale in AT&T st...

Motorola Mobility announced another round of layoffs Friday, alerting its workers that it plans to cut 1,200 jobs, or about 10 percent of its current work force It is the second round of layoffs since the company was acquired by Google last May in a US$12.4 billion deal. Motorola announced the first round of 4,000 job cuts -- about 20 percent of it...

Phishing and spear phishing have long been thought to be mutually exclusive hacking tricks, but cybercrooks have found a way to combine the two in a technique called longline phishing "The technique allows you to hit a lot of people very quickly and largely go undetected," Dave Jevans, founder and CTO of Marble Security and founder of the Anti-Phis...

Avaya unveiled the latest iteration of its customer experience management platform last week, introducing new analytics functionality and a multichannel focus on communication. ...

It is very difficult to pull off a turnaround. This is because you typically start with a company that isunprofitable and lacking the resources to compete. You have employees who are still on the job only because they haven't been able to find another one, and you're selling products that few want to buy. To successfully execute a turnaround, you ...

A day after Facebook announced a mobile-centric makeover of its News Feed, rumors have resurfaced that HTC may be working on a phone that features special integration with the social network. The spark for speculation is the Friday publication on the Web of the device's specifications The smartphone is reportedly named the HTC Myst, with a possibl...

Facebook unveiled its new look this week, providing bigger photos and more links in users' News Feeds, along with additional ways to view specialized streams based on topics of interest, such as music. This is apparently an attempt to corral all the random musings and disjointed pictures users are accustomed to sorting through. Facebook's move seems geared toward bringing order to the chaos...

Pandora exceeded Wall Street expectations with its quarterly earnings report Thursday, sending the company's stock soaring. The streaming music service still faces the inherent challenges in its sector, however -- namely rising royalty costs and how to monetize a mobile presence In addition to the earnings report, CEO Joe Kennedy announced he will ...

Earlier this year, Dish unveiled the latest version of the Hopper, its kangaroo-themed HD DVR system, at the International CES in Las Vegas. The improved box features a 1,305 MHz Broadcom processor, WiFi connectivity, and integrated Slingbox and Hopper Transfers. For viewers, this means more recording options and more ways to enjoy TV.

A growing number of established and emerging software and technology vendors areseeking to take advantage of the convergence of Big Data and the cloud. None has madea bigger bet than IBM Since 2005, IBM has spent more than US$16 billion on 35 acquisitions to boostits analytics capabilities. The company is hoping that this investment will generateap...

The cost of keeping a smartphone can add up, but an app developer may have found a way to help users make money off their devices, as the company tries to offer a unique twist on the mobile ads space SmartAds is giving consumers the ability to "sell" adspace on their Android devices, and is offering to pay up to $25 per month per device to those wh...

CRM will be a top spending focus for enterprises this year and next, according to a Gartner report. What's more, CRM will be THE top spending focus -- edging past the behemoth category of enterprise resource planning -- based on a newly released survey of IT investment priorities for 2013 and 2014. Following CRM are ERP and office and personal productivity tools...

Storage Analyzer,a mobile app from LeveloKment, is available for free at Google Play.

A pair of new reports suggest that despite repeated attempts by the Obama administration to beef up U.S. cybersecurity, the nation is not ready to handle a major attack, and government agencies lag far behind deadlines for showing security improvements Those conclusions are reached in the Office of Management and Budget (OMB)'s Fiscal Year 2011 rep...

Facebook on Thursday announced a major makeover of its News Feed page with an emphasis on bigger images, more user control and a recognition that more members are accessing the social network on mobile devices "News Feed has become primarily about visual content," CEO Mark Zuckerberg said during an event at company headquarters announcing the chang...