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SPOTLIGHT ON SECURITY

Scant Brain Power Behind Massive DDoS Attack

One of the largest denial of service attacks in the history of the Internet didn't take rocket science to execute The offensive was conducted over several days last week after the anti-spam group Spamhaus placed a Dutch hosting service, located in a former NATO bunker, on a blacklist reserved for spammers....

Shipping Abroad: Customs and Duties and Laws, Oh My

When overseas customers order smartphone and tablet repair parts and accessories from RepairsUniverse.com, they must know the laws and regulations in their individual countries regarding international shipments. "When ordering from RepairsUniverse.com, the customer is responsible for ensuring the parts can be lawfully imported to the destination c...

PRODUCT PROFILE

CallCopy Lets Managers See What Customers Are Saying

CallCopy recently unveiled cc: Discover 5.1, an upgrade to its flagship workforce optimization suite. Many of the changes incorporated in this version were made at the behest of customers who provided feedback at the company's first annual User Conference last fall, Patrick Hall, CMO of CallCopy, told CRM Buyer. Taken as a whole, the upgraded app...

OPINION

What the iWatch Could Be if Apple Still Had Guts

Steve Jobs was a guy who took big risks. The iPod was a big risk. The iPhone was even bigger, given that the market was dominated by companies like Nokia and BlackBerry, which had locked up the carriers in many regions. The iPad was riskier still, given what a failure the Windows tablet had been. Now that Steve isn't at Apple anymore, the compa...

Grabbing the Mobile App Brass Ring

By the end of 2012, 60 percent of U.S. broadband households owned at least one app-enabled consmer electronic device. With connected device ownership at mainstream levels, there is a solid foundation for app development and rapid growth in app economies. Of the primary devices used to access apps, smartphones have the highest penetration rates. Si...

Facebook's Android-Themed Event Invite Redials Phone Chatter

Facebook is inviting the media to "come see our new home on Android" during an April 4 event, sparking speculation that the social network may indeed be getting ready to introduce a branded smartphone There is also speculation that Facebook will unveil a modified version of the Android operating system with added social functionality....

Amazon Adds Goodreads to Its Library of Social Networks

Amazon announced Thursday that it had acquired Goodreads, the social networking site for bibliophiles. Goodreads will join Amazon's other online book communities, Shelfari and LibraryThing, as the retailer looks to expand its social insight into what book lovers are buying and sharing Since its launch seven years ago, Goodreads has grown to include...

Gamers Get Hardcore on Razer's Edge

Razer's Edge is now shipping, preinstalled with Steam software, Valve's online gaming delivery and management service, which offers access to more than 2,000 titles. "It is certainly an impressive device, one that is really an all-in-one computer with a touchscreen," said Lewis Ward, IDC research manager for gaming. "It can play the hardcore titl...

Walmart's Latest Bright Idea: Let Customers Do the Schlepping

Walmart wants to get the jump on e-tail competitors such as Amazon by widely offering same-day delivery for online purchases, executives told Reuters in an exclusive interview. Instead of contracting with a shipping provider, it would use one of its most plentiful and never-ending resources: the customers who stream into its 4,000 stores every day.

Survey: Drivers Texting Like Crazy

Nearly half of the commuters surveyed in a poll released Thursday admitted to texting or emailing while driving Forty-nine percent of commuters reported engaging in unsafe distracted driving activities in a survey funded by AT&T and conducted by ResearchNow.

New Google Tool Tots Up a Mobile Ad's ROI

Google this week unveiled new tools designed to help businesses figure out the true worth of their mobile advertising The tool set, called the Full Value of Mobile, will try to help marketers see all the pathways for converting customers that mobile can offer. ...

Big Data Spawns Big Ideas for Mobile CRM

If you have been thinking lately that the chief marketing officer has been driving CRM purchases more than the IT department, you're right. "This is the era of the CMO," Larry Bowden, vice president of portals and Web experience at IBM, told CRM Buyer.

The Video Game Circle Game: What's Old Must Be New Again

The video game industry has been suffering one of its most notable slumps in recent years. Sales in February were down compared with the same period a year ago, according to data from the NPD Group March's numbers have yet to be released, but they will likely reflect some improvement, as a handful of high-profile titles have arrived. These potentia...

Oracle Launches New Servers - and War of Words With IBM

Oracle launched new midrange and high-end Sparc T5 and M5 servers this week with claims that the T5 models have set 17 world records and performed better than IBM's Power 780 series. That set off a round of dueling statements between the companies....

BlackBerry's Q4 Black Ink Bewilders Wall Street

After a bumpy lead-up to the launch of its Z10 handset, BlackBerry surprised Wall Street on Thursday by reporting a profit for its fourth quarter ending March 2. That wasn't enough to offset its accumulation of losses, though; it reported a net loss from continuing operations of US$628 million for the entire fiscal year. In the previous year, BlackBerry had reported a profit of $1.2 billion.

TECH TREK

Street View Creeps Through Post-Tsunami Japanese Ghost Town

Google Street View has had its share of intrepid adventures -- Antarctica, say, or Everest Base Camp However, the Google Maps service has a sober side, too.

New Media Metrix Service Counts Eyeballs Across Platforms

Global digital measurement company comScore this week launched its new Media Metrix Multi-Platform reporting service, which will give publishers and advertisers better insight into how their content is viewed on a wider variety of devices. The new data set builds on the widely used Media Metrix, Mobile Metrix and Video Metrix services from comSco...

OPINION

BlackBerry Z10: All Sizzle, No Steak

When the BlackBerry Z10 was first in my hands, I was prepared to write a glowing review of the new device and operating system. I like BlackBerry. I thought I was going to be able to write how it was a real competitor to the Apple iPhone and Samsung Galaxy. I was hoping to be able to say BlackBerry was back. Unfortunately, I can't -- not yet. The new Z10 is better in some ways and worse in others.

OPINION

Don't Rebuild Those Silos!

It's hard to overstate the impact that the arrival of Software as a Service had on the CRM world. Spearheaded by Salesforce.com and picked up by almost every other vendor in the CRM space, SaaS made CRM available to virtually every business, and has paved the way for the continued health of the CRM space It did so by dropping the cost of entry by s...

How to Run Android Apps on Your Windows or Mac Machine

Have you got some favorite smartphone apps? Not convinced by Microsoft's new Windows app selection? Itching to see some Android action on your MacBook Pro? Don't worry, just install an Android emulator on your Windows or Mac machine and run all of the Android apps that you've grown to love A version is even available for Windows 8 Surface tablets.

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