Articles by

Results 1-20 of 37467 for

Does Apple's Quiet Loyalty Program Make CRM Sense?

Apple has bumped up the discounts offered in a loyalty program available to customers who spend at least US$5,000 on its products over 12 months, TechCrunch reported. It reportedly added unlocked iPhones and Apple TVs to the program as well....

2013: A Perilous Year on the Internet

Surfing the Internet last year was a dangerous proposition, and it isn't getting any safer.On average, 200 samples of malicious software were collected every minute by McAfee Labs, the company reported Monday in its threat report for the last quarter of 2013 All kinds of Internet nastiness increased last year -- from ransomware and suspicious URLs ...

TECH TREK

Lenovo: IBM Strike's Not Our Problem

Chinese PC maker Lenovo is washing its hands of a wildcat strike at an IBM factory in Shenzhen, China. In January, Lenovo purchased one of IBM's server businesses, and the striking workers -- more than 1,000 of them -- are among those who will be absorbed by Lenovo.

Intel to Pack Big Data Into Smaller Cables

Intel is set to speed up data transmission by providing MXC cables for use in data centers and with supercomputers. The company plans to start selling the high-speed cables later this year. The cables are take advantage of silicon photonics technology, which uses light to move large volumes of data at high speeds through thin optical fibers.

Google Doles Out Cash for Apps Referrals

Google on Monday launched a referral program for its office apps. It will hand out $15 referral bonuses to Google Apps customers who convince new users to sign up for the service Word-of-mouth praise already has attracted many new users for services including Gmail for businesses, Google Calendar, Docs, Slides, Hangouts and Google Drive, Google sai...

ANALYSIS

Malaysia Airlines Flight 370: False Hope in the Sound of Ringing Phones

I received a call from NBC News on Monday about an interesting angle on the Malaysia Airlines flight MH370 mystery. Relatives of passengers on the missing aircraft apparently said they had dialed the cellphone numbers of loved ones on the flight and reported that the phones rang -- several times in fact. Then the calls were terminated. What could ...

SPOTLIGHT ON SECURITY

Bad Ads Outstrip Porn as Mobile Phone Infection Vectors

Trawling porn sites used to be the best way to pick up an electronically transmitted disease on your smartphone. That's not the case anymore Every one in five times a mobile user is redirected to a malware site on the Internet, it's done through a malicious ad, according to a report released last week by Blue Coat. That's three times what it was tw...

EXPERT ADVICE

6 Easily Remedied E-Commerce Shipping Bungles

Too many e-commerce companies treat shipping as a commodity. The ones that don't, win. Amazon and Zappos are prime examples of companies that care about fast fulfillment, and they have millions of loyal customers because of it.

PRODUCT PROFILE

Salesfusion Bumps Up Lead Scoring in New Marketing Automation Release

Salesfusion has released a new version of its marketing automation platform enhanced with the lead-scoring capabilities it acquired earlier this year with the acquisition of LoopFuse. The end result of this newly integrated product is a marketing automation application that has predictive lead scoring and is priced and configured to be used by mid...

Democreativity Wants Your Great Gaming Ideas

The Democreativity initiative is calling for gaming ideas from anyone and everyone, with the hope of turning the best of them into hit video games. The initiative is led by Visit Sweden, the Swedish Institute and Business Sweden. Through Democreativity's new site, which launched last week, anyone can post video game ideas -- concepts, heroes and ...

Mt. Gox: Bankrupt, Accused and Hacked, Oh My!

The drama surrounding Mt. Gox, once the world's largest Bitcoin exchange, has intensified The company on Sunday filed for Chapter 11 bankruptcy in the United States -- less than two weeks after taking a similar action in Tokyo, where it's headquartered....

Titanfall to Thunder Into Game Stores Monday Night

Titanfall -- a video game for several Microsoft platforms -- is about to be released, and the company apparently sees it as a hugely important title for its Xbox One console Titanfall is a multiplayer shooter that pits two teams of up to six players against each other in open combat. Players control "pilots," who can either engage with each other d...

TECH TREK

Turkey PM, Prez Go Round and Round About Social Media

Turkey's prime minister and president are spewing conflicting talking points on the nation's stance toward social media It turns out the one who is getting nailed on social media is the one who wants more restrictions....

LINUX PICKS AND PANS

Makulu Makeover May Give Your Linux Life a Lift

The MakuluLinux 5 release brings a new user experience to the traditional Xfce desktop.MakuluLinux was already a solidly performing distro, but the latest version, released last month, takes Makulu to the next level of usability and maturity....

TECHNOLOGY LAW CORNER

The Increasing Business Risk of Cloud Cyberattacks

It is hard to figure out which is growing at a faster pace -- movement to the cloud or cybercrime. Cybercrime is following the data to the cloud, according to reports, to find and steal cloud data of hotel records, credit card information, and maybe even corporate secrets and the client files of lawyers. The cloud is actually old news. The concep...

OPINION

The Amazing Promise of HP's Impossible Turnaround

HP has made incredible progress over the last few years with Meg Whitman at the helm, which was evident at its annual analyst meeting last week. It has made major progress in the cloud, in devices, and in how the company is run. The result should be an increasingly interesting set of products and services uniquely differentiated in the market. Th...

OPINION

Adding Channels Won't Fix Broken Customer Service

Technology allows businesses to take care of customers in new and different ways. Think of the multiple options we have for customer service with many businesses today: phone, chat, text, email and sometimes social media channels. The challenge for businesses is to perfect their practice of satisfying the customer in each one. They all have their ...

Fed Ruling May Bring Flocks of Buzzing Drones to US Skies

The use of commercial drones in U.S. airspace is essentially legal, at least for the time being National Transportation Safety Board Judge Patrick Geraghty this week nixed the Federal Aviation Administration's attempt to levy a US$10,000 against Raphael Pirker for using a remote-controlled glider to capture video footage for an ad....

Privacy Groups Bring WhatsApp Worries to FTC's Door

The consumer privacy backlash stirred up by Facebook's recent deal to purchase WhatsApp for US$19 billion is now in full swing The Electronic Privacy Information Center and the Center for Digital Democracy jointly filed a complaint about the deal with the United States Federal Trade Commission....

OPINION

Apple's CarPlay Gambit: Retract One Claw to Hook With Another

Apple's CarPlay initiative is a profoundly new tactic for Apple.Compared to its behavior in recent years, when Apple has focused intense control overevery element of its product environment -- frompackaging, hardware and operating systems to the submission process for its App Stores -- Apple's stance in its CarPlay initiative is a very big deal It'...

E-Commerce Times Channels