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EXPERT ADVICE

3 Brick-and-Mortar Retailers Doing it Right Online

Christmas came late, or not at all, for many retailers in 2013, with holiday foot traffic down by nearly 50 percent compared to just three years earlier. It seems that many brick-and-mortar stores are on a knife's edge. The closing of Best Buy and Sears stores around the U.S. suggests that the retail giants of the past decades are vulnerable to sh...

OPINION

The Big Winners at Google I/O 2014

If you watched the keynote at last week's Google I/O, Nvidia clearly was the big winner. It was showcased in TVs, mobile devices and automotive as the supplier of a key technology. Other brands were mentioned, but it was Nvidia that was mentioned most consistently -- and it was its technology apparently running or connected to most of the demos. ...

In 'The Internet's Own Boy,' the Good Guy Doesn't Win

The Internet's Own Boy: The Story of Aaron Swartz, a documentary directed and produced by Brian Knappenberger, is opening at theaters and online this weekend -- and re-opening wounds about the subject and his suicide. It is also serving as a reminder that often the good guy doesn't win, Rob Enderle, principal of the Enderle Group, told TechNewsWor...

Facebook, NY DA Lock Horns Over User Data Warrants

Facebook, not known for respecting users' privacy, is battling a New York County district attorney's demand for all information pertaining to the accounts of several hundred of its subscribers DA Cyrus Vance's office issued 381 secret warrants for the information in July of 2013 in a hunt for retired police officers and firefighters wrongfully clai...

Verizon to Chromebook Pixel Owners: We're On It

After a hornet's nest was stirred up earlier this week over the premature termination of some Chromebook Pixel users' free data plans, Verizon apparently has begun trying to make amends "A very small number of Chromebook Pixel customers may have had a promo end prematurely," Verizon spokesperson Debra Lewis told the E-Commerce Times. "We apologize ...

Google's GAL Makes Glowing I/O Debut

One of the many notable things to come out of Google's I/O conference this week was the announcement that 40 new auto industry companies representing 25 brands had joined the Open Automotive Alliance (OAA), which Google formed earlier this year Google also unveiled Google Automotive Link, or GAL, which works like Apple's Carplay, along with an And...

OPINION

The Next iPhone Is a Naming Catastrophe Waiting to Happen

As I look forward to the likely September launch of the next iPhone, Ican't help but wonder how the heck Apple is going to name its newlineup. Make no mistake, the naming scheme for the iPhone is duefor a change. Last year, the shakeup was two form factors thatintroduced the plastic body of the iPhone 5c with the clear flagshipiPhone 5s model With ...

Wall Street Goes Gaga Over GoPro

Action camera maker GoPro, which went public Thursday, saw its share prices skyrocket, closing at US$31.34, 30 percent over its asking price of $24 ...

OPINION

Toward a More Perfect CRM

"Perfection is the enemy of completion" is a bastardization of a translation of the first line of a poem by Voltaire. That makes the saying itself sort of an example of what Voltaire was talking about -- but it doesn't make it any less true In the processes we use to run our businesses and deal with customers, there's a lot of "good enough" thinkin...

Barnes & Noble Gives Its Nook the Hook

Barnes & Noble finally bit the bullet. The company on Wednesday announced its board of directors had approved a proposal to spin off its Nook e-reader business into a publicly traded company. Both its print and e-book divisions have been struggling financially for several quarters; it has become conventional wisdom that one way B&N could right its...

Barnes & Noble Gives Its Nook the Hook

Barnes & Noble finally bit the bullet. The company on Wednesday announced its board of directors had approved a proposal to spin off its Nook e-reader business into a publicly traded company. Both its print and e-book divisions have been struggling financially for several quarters; it has become conventional wisdom that one way B&N could right its...

Google Worms Its Way Into Nest

Google-owned Nest Labs, maker of smart thermostats and smoke detectors, this week launched a developer program along with partnerships that already have products on offer Partners include Jawbone; LIFX, which makes smart WiFi-enabled light bulbs; Logitech; and Mercedes-Benz, which will offer models that allow owners to remotely control the Nest dev...

Google Starts Purging Search Results in Europe

Google has started to remove search results in certain cases in Europe, in compliance with the European Union's new "right to be forgotten" rules The EU last month ruled that the company must allow individuals to request the removal of links to news articles, court judgments, and other documents that might turn up in results when searches are condu...

No Cellphone Search Without Warrant, Supreme Court Rules

Police need a warrant to search the cellphone contents of people they have arrested, the United States Supreme Court ruled Wednesday Warrantless searches, in essence, would impact privacy to a far greater extent than is acceptable....

'Lifelike' New Robots Deliver News, Chat You Up

Two humanoid robots on Wednesday made their debut as part of a new exhibit at Japan's National Museum of Emerging Science and Innovation, or Miraikan The newly unveiled Kodomoroid -- a child android -- and Otonaroid, an adult female android, are designed to fill human roles as the world's first android announcer and as the Miraikan's android scienc...

ANALYSIS

Will Nest Get Too Nosy?

Nest Labs may offer cool technology, but do we really want Google or anyone knowing everything that goes on in our homes? Home automation may indeed be a double-edged sword. Today, like children, we are excited and amazed at how tech can accomplish simple tasks. Will we still be happy down the road, when it crosses the line and invades our privacy?...

INSIGHTS

Show Season Observations

Not that the shows ever end, but as I regain my spot on the ground, I have a few observations from the many shows that I have been to or read about over the last eight weeks The ground is moving. For starters...

German Publishing Group Levels Charges Against Amazon

The German Publishers and Booksellers Association (Borsenverein) on Tuesday complained to German antitrust authorities that Amazon was in violation of competition regulations Amazon has delayed the shipment of books from publisher Bonnier following a disagreement over dividing the revenue from e-book sales, the association said.

Google I/O Offers Devs Big Bonanza

Google on Wednesday announced a plethora of opportunities for developers at its I/O conference, under way in San Francisco The upcoming version of Android, currently known as "L," will have 5,000 new apps....

Supreme Court Puts Kibosh on Aereo

Aereo may be dead in the water after the Supreme Court on Wednesdayruled it broke federal law by retransmitting programming without paying copyright fees The company, which allows consumers to watch broadcast TV over the Internet, had been in long-running battles with broadcasters over the legality of its service.

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