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Amazon may wow customers with its extraordinary array of products and customer services, but its shareholders are less-than-impressed at the moment The company on Thursday announced second-quarter losses that were nearly double what analysts had been expecting. Furthermore, Amazon informed shareholders that third-quarter earnings were likely to be ...

Your company has a CRM system that employees love and use regularly, and marketing automation tools to help streamline and automate all of your online marketing activities. That's a great start, but did you know that most marketing qualified leads, or MQLs -- more than 94 percent by some estimates -- don't convert to paid customers? That doesn't m...

For long-suffering Linux users who have endured the dearth of high-quality action games on their open source desktops, the wait for better game developer support soon may be over New technology is making Linux more attractive to game makers. In fact, it may keep Linux under the hood, so players will have no clue Linux is inside.

Tablet sales will show dramatically slower growth this year, according to IDC's Q2 worldwide quarterly tablet tracker Worldwide tablet sales grew 11 percent year over year in Q2, with shipments totaling 49.3 million units....

The Apple deal with IBM has shown us a whole new side of Tim Cook --the gushing, hype-laden, excited-but-still-vague Tim Cook who says things like "kindred spirit," "fits together like a puzzle," "huge opportunity," "radical step for enterprise," and "new level to achieve in business." Who peppers his speech with words like "profound," "complementary," "landmark" and "thrilled." ...

Sprint will begin selling Google Apps for Business services to enterprise customers starting next month through a new partnership announced Wednesday Included in Sprint's mobile-focused offering will be a full array of deployment and support services, along with value-added services such as single sign-on. Sprint reportedly will offer the ability t...

Facebook chalked up US$2.68 billion in ad revenue in Q2, up 67 percent year over year, and mobile ads accounted for about 62 percent of that haul, totaling $1.66 billion Facebook cracked the $1 billion mark for mobile ads in Q1....

In a rare move, Apple on Thursday rolled out a beta version of its upcoming desktop operating system, OS X Yosemite, to a million "testers." The company pulled the wraps off Yosemite at the World Wide Developers Conference in June and has been tweaking it for developers since that time, but this latest version is a beta that as many as one million ...

Like many other tech companies, Twitter is largely made up of white, male employees, pointing to a lack of diversity in the industry The company revealed statistics about its organizational demographics, noting that almost 60 percent of Twitter's U.S. employees self-identify as white. Just under 30 percent of the workforce identifies as Asian. Comb...

Facebook this week launched a feature that allows users to save content from their News Feed that they might want to read or watch later Called "Save," it is designed help users who may be inundated by links to articles, music clips and videos to separate the wheat from the chaff....

A patent awarded on Tuesday to Apple may be a tip-off of what the company is planning for the smartwatch it's widely expected to introduce this fall The patent (U.S. Patent 8,787,006) for something Apple referenced in its application as "iTime" is for an electronic wristband that contains a recessed area for an electronic device, such as a watch bo...

The cloud is an idea that actually has been with us for many years before we gave it the name "cloud." All of a sudden, it is growing into a large and important space. Most companies are dipping their toes in the cloud -- however, many corporate customers are going only so far. Why the delay? Fear of the unknown is one reason. No doubt the cloud is...

So far, Satya Nadella's moves as head of Microsoft echo the teachings of Jim Collins' 2001 best seller, Good to Great. It's a book about how and why some companies wallow in mediocrity and others operate at several levels of magnitude higher than their peers -- think Apple for one and Salesforce for another Nadella has done a good job of articulat...

If you do not mind having a free non-open source Microsoft product on your Linux computer, the latest Skype for Linux release catches up to the Windows and Mac versions, providing most of the features they've had for some time. Microsoft rolled out Skype version 4.3.0.37 in mid June. The catch-up release has an updated user interface, some additio...

The video content industry long has relied on pay-TV services as a significant revenue source, but digital technologies -- namely over-the-top, or OTT, services -- are impacting pay-TV rights and revenues. Nearly two-thirds of U.S. broadband households now own one or more devices capable of delivering online content to TV sets, and younger viewers...

Microsoft will unify and streamline all its operating systems into one, and emphasize mobility and the cloud, CEO Satya Nadella told analysts in a call Tuesday after the company announced its earnings In a nod to the growing bring-your-own-device trend, the company's devices and applications also will merge life and work....

Early reviews for Amazon's first foray into the smartphone market are mixed, with a general sense that the device is a good phone overlaid with some flashy features Amazon announced the Fire Phone last month, trumpeting its 3D display, which uses facial recognition and front-facing cameras to shift perspective, depending on where the user's head is...

Strong iPhone and Mac sales droves Apple to achieve record revenue forthe June quarter -- quarterly revenue of US$37.4 billion and quarterlynet profit of $7.7 billion, which is $1.28 per share and about a 12.3percent rise in profits. Interestingly, Apple managed to bump up itsprofit margin, too: Gross margin was 39.4 percent compared to 36.9percent in the year-ago quarter...

A failure to communicate between security pros and company brass may be contributing to the inability of a significant number of organizations to reduce the risk of cyberattacks on their systems That was one of the findings last week in a study conducted by the Ponemon Institute and sponsored by Websense....

The European Union last year adopted a "common position" on how purchases made within mobile and online applications should be treated by operators of app stores. Now, seven months later, Google has been heaped with praise for striving to comply with EU guidance on in-app buys, while Apple has been rebuked for dragging its feet In its common positi...