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Black Friday and Cyber Monday are over, but many of us still haven’t done all, or any, of our holiday shopping. I’ve been looking for things to buy as well, and I’ve come up with a list of mostly affordable items you might want to consider Whether searching for the perfect gadget for a tech enthusiast or a unique gift to surprise a loved one,...

Deep into the holiday shopping season, retailers are looking for an edge that can serve multiple purposes: bolster sales, manage inventory, and impress customers to support loyalty and repeat business throughout the Q1 doldrums and beyond. The answer to those mandates may lie in a simple but elegant package: product bundling A retail strategy for d...

A study of the psychological well-being of two million individuals from 2005 to 2022 in 168 countries released Tuesday by the Oxford Internet Institute found "smaller and less consistent associations than would be expected if the internet were causing widespread psychological harm." "We looked very hard for a ‘smoking gun’ linking technology an...

Over the past two years, it has become increasingly evident that the boundaries separating human capabilities from machine functions are constantly evolving. This shift presents exciting and extraordinary opportunities for the tech industry Artificial intelligence technology, in particular, has reached a pivotal turning point. AI has reshaped our u...

What a difference a decade makes. It seems only about that long ago that vendors were wrestling with providing the rudiments of automated triage for customer service. It was not often pretty, but they kept at it. Good thing, too The websites dedicated to service weren’t very good back then. They either couldn’t help at all, in which case you’...

This may be the season to be jolly for many holiday celebrants, but for porch pirates, it's time to raise the Jolly Roger There seems to be an increased concern about porch pirates during the holiday season, according to Maria Pearlman, spokesperson for Lombardo Homes, a residential home builder headquartered in Shelby Township, Mich....

Digital missteps continue to short-circuit corporate efforts to make artificial intelligence smart enough for consumers to become more satisfied with their customer experience (CX) However, the disconnect with customers makes CRM software with AI features more expensive for organizations to develop and maintain. While companies invest in AI, consum...

Buying a new computer can be a daunting task. The process involves numerous hidden factors that vary depending on your tech skill level, intended uses, and personal or business budget. One size does not serve all buying circumstances Product research on the type of computer must go hand-in-hand to make a successful purchase decision. Otherwise, you...

Despite legislation created to stop “scalper” and “grinch” bots from buying products faster than humans on e-commerce sites, desperate consumers are wrestling with the dilemma of either paying inflated prices or using bots themselves Nearly half of the respondents to a buying trend survey conducted by Osterman Research for bot detection and...

I was at Microsoft Ignite last week for the AI and Copilot rollout on Azure and Windows As I watched the presentation, I was taken back in time to the 1990s launch of Microsoft Bob and that first attempt at creating a digital assistant called Clippy, neither of which met expectations back then. But now, Copilot will do far more than those two earli...

TV set-top boxes infected with malware are being sold online at Amazon and other resellers, and the Electronic Frontier Foundation wants the Federal Trade Commission to put a stop to it "Recent reports have revealed various models of Android TV set-top boxes and mobile devices that are being sold by resellers Amazon, AliExpress, and other smaller v...

Recently, Oracle and Microsoft jointly announced a cooperative pact to interoperate several of each other’s products to support Bing searches and other applications. This collaboration is not their first, but it is the biggest. The questions I have include whether this is significant and, if so, what it says about the future of CRM The joint anno...

A seldom-considered computing safety feature has nothing to do with protecting your data or preventing online identity theft. Rather, it focuses on providing visual clarity and reducing eye strain Gunnar Optiks released its new Tallac blue-light-blocking computer glasses in September that do just that. This new line enhances the company's specializ...

Despite Microsoft's introduction of generative AI into its search engine Bing, the company has failed to cut into the share of market leader Google According to the latest numbers from market tracker StatCounter, Google's market share of search in the United States in October was 88.1%, a slight increase over its October share in 2022 of 86.75%....

To say Elon Musk is an interesting guy would be an understatement. He goes from brilliant to bozo and back again in a blink. It’s like watching a fast ping-pong match Musk’s latest effort is an AI based on X (formerly known as Twitter) content called Grok that I believe will disrupt conversational AI....

Computers and information systems, while certainly a love of mine now, were not my first. I have always been an avid student of history and an observer of geopolitics. My bookshelf can readily attest to this My embrace of digital technology is really an extension of my reflection on geopolitical dynamics. When Edward Snowden arrived on the scene in...

The upcoming holiday season involves an estimated 850-950 million shipped packages that must survive travel delays, misrouting, theft in transit, and porch piracy after delivery. Unless consumers purchase from major e-commerce giants, shipping protection is either non-existent or quite costly Thieves stole an estimated 260 million packages, worth a...

A new initiative to better identify child predators who obscure their activity by jumping among tech platforms was announced Tuesday by The Tech Coalition, an industry group that includes Discord, Google, Mega, Meta, Quora, Roblox, Snap, and Twitch The initiative, called Lantern, allows companies in the coalition to share information about potentia...

The decision to choose between a PC and a Mac has been a long-standing debate in the world of technology. Both platforms have strengths and weaknesses, and various factors, including user preferences, needs, and the specific use case, often influence the choice The introduction of Arm-based versions of Windows and Apple's transition to Apple Silico...

Elon Musk's artificial intelligence venture xAI on Saturday announced a generative AI engine called Grok, which could be a potential competitor to leaders in the field, such as ChatGPT, Bard, and Claude "Grok is an AI modeled after the Hitchhiker’s Guide to the Galaxy, so intended to answer almost anything and, far harder, even suggest what quest...