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Lawyers Pull Out Stops in Pao Trial Closing Arguments

Attorneys on Wednesday advanced their closing arguments in the US$16 million gender discrimination suit brought by Ellen Pao against her former employer, Silicon Valley venture capital firm Kleiner Perkins Caufield & Byers Final arguments in the trial, which has been ongoing in the Superior Court in San Francisco for about a month, began Tuesday wi...

FAA's Sluggish Pace Frustrates Amazon's Drone Ambitions

For one brief shining moment, it appeared that Amazon and the Federal Aviation Administration were in concert on outdoor drone testing in the U.S., but in testimony before a Senate subcommittee hearing held Tuesday, Amazon put paid to that notion Although the FAA last week granted Amazon permission to conduct outdoor tests, the unmanned aircraft sy...

INSIGHTS

Self-Service and the 'R' in CRM

Self-service is generally considered a good thing, especially in CRM, where there has been significant investment in empowering people to take on more responsibility for provisioning service or making purchases. But it's not all great and there is some interesting blowback that is causing vendors to reconsider how their offerings work In sales, sel...

Over-the-Air Tinkering Keeps Tesla's Model S New

Tesla CEO Elon Musk last week said that the company's line of high-end electric cars will get some autonomous driving capabilities via an over-the-air software update this summer. The new features will let drivers give their vehicles control of certain tasks on major roads, possibly even highways Other software updates for the Tesla S, including Ra...

ANALYSIS

Docker's No Flash in the Pan

Docker -- the open-source application container technology that has drawn broad interest from the enterprise IT industry -- recently marked its second birthday since its creation and launch in March 2013 by developer Solomon Hykes and his company, dotCloud, which was renamed Docker, Inc., for the technology in October 2013 Judging by its growth and...

Facebook Aims to Turn Social Media Into 'the' Media

Facebook for months has been talking with multiple news organizations about hosting their content on its network, rather than linking to their websites, according to The New York Times No deal has been finalized, but BuzzFeed and National Geographic are among the first likely partners -- along with The New York Times itself, the paper said.

Obama Lauds STEM Progress at White House Science Fair

President Obama on Monday announced US$240 million in new pledges from private businesses, schools and foundations across the country for STEM (science, technology, engineering and math) education. The president also announced that a national goal set four years ago to provide 98 percent of Americans with high-speed wireless Internet has been reac...

Apple Execs Rave About Jobs' Bio They Helped Write

A new book about Steve Jobs hit store shelves Tuesday amid rave reviews -- from Apple executives Apple execs not only praised the book, but also took the unusual step of providing interviews for it....

Magic Leap Allows a Peek Into Its Crazy-Cool AR World

Its 90-second promo video showcasing its augmented reality product got the Web talking, but Magic Leap itself isn't quite ready to discuss its AR headset Magic Leap CEO Rony Abovitz, who gave a TED talk in a mock spacesuit in 2012, was scheduled to present last week at another TED talk in Vancouver, where he was expected to reveal what his company...

Glass Is Still a Twinkle in Google's Eye

Google hasn't killed Glass, its controversial Internet-connected eyewear, CEO Eric Schmidt told The Wall Street Journal in an interview published Monday In fact, Google plans to bring out a new version of Glass later this year, he said.

Microsoft's Novel Windows 10 Antipiracy Plan

Microsoft this summer will distribute Windows 10 to anyone running Windows 7, Windows 8.1 or Windows Phone 8.1, regardless of whether the existing OS is a genuine or pirated copy Terry Myerson, head of Microsoft's operating systems unit, disclosed the marketing strategy last week at the Windows Hardware Engineering Community (WinHEC) summit in Shen...

EXPERT ADVICE

5 Crafty Customer-Retention Strategies

Remember all those hours you spent at the mall just hanging out, not buying a thing? Well, a lot of us just never grew up. We just moved our hangout from the local mall to the Internet. We meet our friends online, we order food online, and we window-shop online. It's a good life That is, it's good unless you are at the receiving end of this online ...

T-Mobile Sows Seeds of Discontent in SMB Arena

Following a sterling Q4 in which it added 2.1 million individual customers, T-Mobile last week announced it was going after competitors with its "Un-carrier for Business" plan By offering one flexible rate plan, T-Mobile vowed to put an end to the pricing shell game and compulsory haggling businesses currently experience....

OPINION

The Big Implications of the Google, FTC Antitrust Scandal

A 160-page report that was far more complete than the FTC no doubt wanted last week was leaked to The Wall Street Journal, clearly showcasing that the FTC staff recommended action against Google for anticompetitive practices. The FTC commissioners then decided -- indicating that they treat staff reports about like executives in public companies d...

GADGET DREAMS AND NIGHTMARES

Gadget Ogling: Cute Robots, Secure Tablets and a Conscientious Can

Greetings, fair traveler, and welcome to a springtastic edition of Gadget Dreams and Nightmares, the column that smiles on excellent gadgets in full bloom and swiftly extracts the terrible choking weeds ...

Amazon Expands Free 2-Hour Delivery to Baltimore, Miami

Amazon on Thursday expanded Prime Now, its one-hour fulfillment service, to select ZIP codes in Miami and Baltimore. The service -- which delivers thousands of products, including groceries -- eventually will blanket both cities Strategically placed warehouses in Baltimore and Miami now can respond to orders placed using the Prime Now app. Prime me...

Did VMware Flout Open Source License Terms?

The Software Freedom Conservancy earlier this month announced that it was funding a lawsuit filed by Linux kernel developer Christoph Hellwig against VMware in the district court of Hamburg in Germany The conservancy entered a grant agreement with Hellwig for the legal action. Its funding of the legal action is part of the program activity of its G...

Quosal Lets Salespeople Add Video Spiels to Quotes

Quosal earlier this week announced a new feature that lets salespeople record a personal explanatory video to go with their quotes and proposals The company unveiled the tool at the Sales 2.0 conference held in Philadelphia....

Mars One Could Turn Out to Be Mars Zero

Mars One, a Dutch nonprofit organization aiming to land the first humans on Mars and establish a space colony by 2025, appears to have run into trouble Astrophysicist Joseph Roche, one of the 100 shortlisted candidates, was excited about the project until recently....

SPOTLIGHT ON SECURITY

How Secure Is the Apple Watch?

Apple typically has impeccable timing for its new product introductions, but that may not be the case with its new smartwatch In a gala event last week, the company announced model and pricing details for its Apple Watch. That came just six days after questions were raised about the security of its mobile payment platform. Those questions haven't g...

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