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I couldn't put my finger on it, but for a long time I have been uneasy about the selling discussion's direction as it relates to CRM and SFA. Something didn't relate. We talk a lot about accelerating the sales process and freeing up sales people's time so that they can spend more time selling, but it all made me wonder. Several things occurred to ...

Companies that experience data security breaches have a lot to worry about -- but their problems encompass much more than responding to irate consumers The business community also has to worry about the U.S. government, which can penalize e-commerce companies for failing to provide adequate protection for consumers' personal data.

Disney researchers last week demonstrated Linux Light Bulbs -- a protocol for a communications system that transmits data using visible light communication, or VLC, technology. Linux Light Bulbs can communicate with each other and with other VLC devices -- such as toys, wearables and clothing -- over the Internet Protocol, according to Disney scie...

A New York healthcare provider, California's higher education system and the U.S. Department of Energy have become the latest targets of data bandits The latest massive data breach at a healthcare provider took place at Excellus BlueCross BlueShield, which last week revealed that the personal data of more than 10 million people was at risk due to a...

Tatsumi Kimishima emerged as president of Nintendo, following a meeting of the board on Monday Kimishima, 65, has taken up the positions of representative director and president, and he has shed the roles of managing director, general manager of corporate analysis and administration, division and general manager of general affairs, and head of huma...

Muffled by the rumors Apple TV had gone Hollywood and the giggles the Apple Pencil provoked, the latest additions to Apple's core product line -- the iPhone 6s and 6s Plus -- had to settle for a smaller share of the headlines coming out of last week's Hey Siri event. Although the iPhones received less media attention this year, it was not due to a...

Google is putting a new spin on the news. Instead of relying on journalists to gather facts and report events the old-fashioned way, the company's News Lab, launched earlier this year, aims to deliver news stories through data. Case in point: Who needs polls to reveal that Donald Trump is the most popular candidate in the Republican primary free-f...

Google and Twitter are collaborating on an open source project that focuses on helping publishers bring instant articles to mobile phone subscribers, Re/code reported Friday, citing multiple sources. Facebook launched its Instant Articles feature earlier this year....

Apple on Monday trumpeted the figures for its iPhone 6s and 6s Plus preorders, saying it's on track to beat last year's first-weekend iPhone sales record of 10 million units, according to multiple press reports Last year's models included Apple's first large screen smartphone, the iPhone 6 Plus....

Google on Sunday named auto industry veteran John Krafcik to head up its autonomous vehicle division. Krafcik, former CEO of Hyundai's U.S. operations, will be the first CEO of Google's 6-year-old self-driving car project "This is a great opportunity to help Google develop the enormous potential of self-driving cars," said Krafcik, who most recentl...

The era of digital transformation and the digital business, the customer experience as a key differentiator, and the movement toward smart machines are some of the common themes Gartner Distinguished Analyst Don Scheibenreif touched on in his keynote last week at the Gartner Customer 360 Summit in San Diego These are all phenomena that have been o...

My big takeaway last week, when Apple launched the iPad Pro, was this: Apple just admitted Bill Gates was right and Steve Jobs was wrong. You see, years ago Steve Jobs went on about how the early Windows tablet, which was designed for work and had a stylus, was stupid. Steve was not a fan and pretty much dissed the entire tablet idea and then again dissed the whole idea of a stylus when he launched the iPhone. ...

Welcome to Gadget Dreams and Nightmares, the column that thinks any tech company not named "Apple" announcing a product this week should readjust its marketing strategy immediately In our app store this week are the new iPhone, Apple TV and iPad -- and just for kicks, a portable arcade console....

Acer last week announced the latest in its family of Revo small-form-factor PCs at the IFA 2015 trade show in Berlin. The Revo Build M1-601 consists of a cuboid base unit with a footprint measuring about 5 inches square and a set of easily attachable modules There are two versions -- one with an Intel Pentium processor and the other with an Intel C...

Google on Wednesday released a revamped version of Google Wallet to keep the app alive following its imminent transformation into Android Pay. Google Wallet (New) also has a few capabilities that aren't available in the about-to-be-promoted version. ...

Google on Thursday began rolling out Android Pay, its answer to Apple Pay. Android Pay allows shoppers to make purchases at more than a million retail locations across the United States. It also stores gift cards and loyalty cards, and provides special offers directly to a user's mobile device Android Pay is compatible with all NFC-enabled Android ...

Netflix reportedly is in the process of dumping its antivirus software and placing all its faith in an alternative solution to protect its more than 60 million subscribers from online nastiness, a move that prompted one pundit to pronounce the death of antivirus software yet again By dropping its service, Netflix was hammering the last nail in anti...

Will size matter? That was the question in many minds on Wednesday, when Apple introduced its new 12.9-inch iPad Pro tablet "This is the iPad Pro," announced Apple CEO Tim Cook before an cheering throng at the Bill Graham Civic Auditorium in San Francisco. "It's the most capable and powerful iPad that we've ever created."

Nissan on Thursday introduced the 2016 Leaf with an available 30 kWh battery, which provides the all-electric car with an EPA-estimated "best-in-class" range of 107 miles -- a range increase of 27 percent over the previous model. The new battery is standard for Leaf SV and Leaf SL models. In addition to the improved battery, this year's Leaf blows...

The Raspberry Pi Foundation on Tuesday announced the availability of a touchscreen that brings the low-cost tiny computer one step closer to becoming a standalone mobile device. The touchscreen was in development for nearly two years ...