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Temkin Group on Tuesday predicted 2016 will be the year of emotion That's one of 11 customer experience trends to watch for in the coming year, managing partner Bruce Temkin wrote in a blog post....

A Brazilian judge on Thursday lifted the ban a different judge had imposed on WhatsApp hours earlier, according to reports. It did not seem reasonable to affect millions of users to penalize Facebook, WhatsApp's owner, for failing to cooperate with judicial rulings, the judge reportedly said, suggesting that the imposition of a larger fine would ...

Kromtech this week revealed a vulnerability in the data storage system of its MacKeeper software Security researcher Chris Vickery, who alerted the company to the problem with its server, pegged the number of MacKeeper users affected at about 13 million in a post on Reddit....

Federal information technology purchasing often involves large amounts of money based on the small print of acquisition requirements. Arcane procurement language seemingly can have a big impact on transactions For IT vendors, provisions of recent legislation are prime examples of why it pays to scrutinize every line of the laws and regulations pert...

Federal prosecutors in New Jersey on Tuesday charged three men in a US$2 million identity theft scheme to hack corporate computer systems and blast spam messages to more than 60 million people Timothy Edward Livingston, 30, of Boca Raton, Fla., Tomasz Chmielarz 32, of Rutherford, N.J., and Devin James McArthur, 27, of Ellicott City, Md., were charg...

The idea of a "Cyber Geneva Convention" has gained steam in the last five years. Based on the original Geneva Convention, which dates back to 1864, it would ensure that certain types of attacks, as well as specific targets, would remain off-limits in a cyberwar The concept of rules dictating what shouldn't be allowed in war came about after Swiss n...

The aim of OpenAI, which launched last week, is to use artificial intelligence to benefit society. The fledgling project has drawn $1 billion in funding from some of high tech's most recognizable names to help it achieve that goal The nonprofit organization seeks to "advance digital intelligence in the way that is most likely to benefit humanity as...

The Seattle City Council this week approved an ordinance that will allow drivers forUber andLyft to form unions, becoming the first U.S. city to pass such legislation The City Council voted 9-0 in favor of the ordinance, which doesn't require the mayor's signature to pass....

UK police on Tuesday arrested a 21-year-old man as part of their investigation into last month's hack onVTech's systems The man was arrested in Bracknell, 30 miles west of London, on suspicion of unauthorized access to a computer to facilitate the commission of an offense and suspicion of causing a computer to perform functions to secure or enable ...

Racking in more than 200 times its original asking price, the crowdfunded space simulator Star Citizen earlier this week reached a landmark 100 million in backer dollars.At the same time, developer Cloud Imperium released version 2.0 of the game's Alpha build Alpha 2.0 is billed as the biggest Star Citizen update yet, as it features more pieces of ...

Two Yahoo investors, acting independently, have publicly called for radical changes or a potential sale of the firm. Both Canyon Capital Advisors and SpringOwl Asset Management apparently were unappeased by last week's announcement that Yahoo would spin off its core Internet business. ...

Samsung's forthcoming Galaxy S7 smartphone will have several new features, including a pressure-sensitive display like the one available on the iPhone 6s, according to a report published Monday in The Wall Street Journal The S7 also will have a USB Type-C port, which will make for faster charging; a camera optimized for low-light photography; and p...

Twitter last week began warning some of its members that they might be the target of a state-sponsored attack on their accounts Coldhak posted to its Twitter account a copy of the warning it received....

Researchers have created a computational model that enables artificial intelligence to learn the way humans do, according to an article published last week in the journal Science The model gives AI the ability to recognize handwritten alphabetical characters as fast as humans can....

As 2016 approaches, it's time to get the crystal ball out and predict next year's cybersecurity trends Here are some predictions from security pros TechNewsWorld interviewed....

Alibaba Group last week announced that it has entered an agreement to buy the South China Morning Post and other media assets of SCMP Group Terms of the agreement were not disclosed....

Amazon has pulled some of this holiday season's most popular gifts from its website amid safety concerns, according to reports that surfaced Monday. It apparently stopped selling several brands of electric self-balancing scooters -- aka "hoverboards" -- including the Swagway (pictured above) The move comes on the heels of last week's news that Delt...

T-Mobile last week introduced its latest promotion aimed at attracting subscribers from rival mobile phone carriers: 12 months of Hulu streaming service for Verizon customers who switch to T-Mobile The promotion, which the company called the fourth gift in its series of holiday surprises, follows previous attempts to lure customers. Last month it o...

Yahoo last week announced that it had integrated Gmail with the online version of Yahoo Mail, just two months after integrating Outlook.com, Hotmail and AOL Mail in a major redesign It also has integrated Gmail support in Yahoo Mail for Android 5.1 and Yahoo Mail for iOS 4.0.4....

Atlassian last week exceeded expectations with its initial public offering, beginning trading at more than US$27 per share, about 30 percent higher than the $21 issue price That means the company -- trading under the ticker "TEAM" -- was valued at about $5.6 billion Thursday....