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Facebook Looks Into Bias Claims

Facebook CEO Mark Zuckerberg last week announced that the company would investigate allegations that its Trending Topics feature had an anticonservative bias "We have found no evidence that this report is true," he said, referring to a news report earlier this month that kicked off the storm. "If we find anything against our principles, you have my...

Privacy Concerns Curb Online Commerce, Communication

Concern about online security and privacy are leading Americans to curtail online activity, the United States National Telecommunications and Information Administration reported last week More than 41,000 households with at least one Internet user in July responded to several privacy and security questions the U.S. Census Bureau posed for the NTIA....

Apple Invests $1B in Chinese Uber Competitor Didi Chuxing

Apple CEO Tim Cook on Monday met with executives fromDidi Chuxing, just days after the company announced that it had received a US$1 billion investment from Apple After arriving in Beijing, Cook tweeted out photos of himself taking a taxi with Jean Liu, the president of Didi Chuxing, and of her showing him the mobile app....

ANALYSIS

What SMBs Want From IT Services

When small businesses choose an IT and support service provider, the two most important considerations are the provider's ability to include all of the company's devices and provide a comprehensive IT service plan More than half of small businesses that use professional IT services use two or more services. However, small businesses may have to rel...

OPINION

Could the Next Disruptive Consumer Product Be a Flip Phone?

Smartphones appear to be losing their luster, and the king of smartphones -- Apple -- clearly is not having a good year. Suddenly, I'm hearing that there is an upswing in flip phones, making this feel a bit like a Game of Thrones episode, when a believed-dead king returns to seize the throne by surprise. (We are still talking small numbers, so you Apple folks don't have to jump out of windows yet.) ...

Charter-TWC Merger Clears Final Regulatory Hurdle

Charter Communications and Time Warner Cable last week announced that California regulators approved their planned merger following a series of hearings in which the companies agreed to open access to underserved communities The California Public Utilities Commission voted unanimously to approve the merger, which requires the combined company to pr...

Walmart Tests 2-Day Subscription Shipping

Walmart on Thursday began testing a two-day unlimited shipping service priced at US$49 a year Subscribers will get more than a million items, including the most commonly purchased items on Walmart.com, delivered to their door in two days or fewer, Walmart spokesperson Bao Nguyen said....

Docker Ramps Up Container Security

Docker this week announced the rollout of security scanning technology to safeguard container content across the entire software supply chain Docker Security Scanning is an opt-in service for Docker Cloud private repository plans. It provides a security assessment of the software included in container images....

Google's Chirp May Try to Drown Out Amazon's Echo

Google is rumored to be developing a direct competitor to Amazon's Echo, code-named "Chirp." The device, which might resemble the OnHub router (pictured above), would incorporate its Google Now voice assistant technology Google likely will launch the product later this year, according to a Wednesday Recode article that debunked earlier reports sugg...

Opera Browser Sips Laptop Juice Rather Than Slurping

Opera on Thursday announced a dedicated power-saving mode in the developer version of its Web browser Tests showed it extended laptop battery life by up to 50 percent against Google Chrome, the company said....

ANALYSIS

The Emergence of Managed IoT Services

With every market forecast predicting rapid growth of the overall Internet of Things, industry and investor focus shifts to specific market segments that will experience the quickest adoption. While most of the attention is on particular applications and technologies, I think managed IoT services will be one of the biggest market opportunities One ...

ANALYST CORNER

Warehouse Clubs Ignore Customer Relationships at Their Peril

Like many, I have a love-hate relationship with warehouse clubs like Costco, Sam's Club and BJ's. I've criticized them several times over the years, but it's worth noting that some of these clubs have been improving. Others not so much. I have some ideas about what these companies are doing right and wrong, and how they can fix things to improve customer relationships, sales and profits.

Battlefield 1 Balances Gaming Fun With WW1 Realism

The latest title in the long-running Battlefield series made its debut last week. Instead of another near-future setting with the latest high-tech body armor and assault weapons, DICE and Electronic Arts are putting players in the trenches of the First World War and outfitting them with bolt-action rifles, horses, and gas masks The series, which la...

Google Gives iOS Users 1st Crack at Gboard App

Google on Thursday introduced Gboard, an app that combines search with a new soft keyboard for mobile devices running iOS Gboard, which supports glide typing, allows users to perform searches from the keyboard without leaving the application they're in. Once the information is found, they can paste it into their application without leaving the keyb...

Google Boots Ads for Predatory Payday Lenders

Google on Wednesday announced that it would ban advertising for payday loans in its ad systems Starting July 13, the company will prohibit ads for payday loans and related products where funds are due within 60 days of the date of issue, as well as ads for loans with an APR of 36 percent, said David Graff, Google's director of global product policy...

SPOTLIGHT ON SECURITY

Data Breaches Chip Away at IT Pros' Confidence in Security

The daily barrage of data breach news appears to be eroding confidence in security solutions Fifty percent of IT pros aren't confident about the ability of their security measures to protect their data, according to a survey released last week byBarkly....

Sugar 7.7 Aims for a Sweeter User Experience

SugarCRM on Tuesday unveiled Sugar 7.7, the latest version of its CRM package, with several enhancements. A custom tag feature lets any record in the application be tagged for better classification and sharing. A new search UI automatically expands upon selection. The Sugar 7.7 Knowledge Base has been enhanced with an intelligence panel that displays context-sensitive information...

GOVERNMENT IT REPORT

Defense IT Contract Rekindles Pricing Complaints

What's not to like about the U.S. government offering information technology vendors $17.5 billion for products and services? The opportunity is attractive, and many vendors have expressed interest in a U.S. Department of Defense contract that covers the acquisition of a broad range of IT capabilities. Offered through the Defense Information System...

Facebook Tampers With Gears of Journalism, Ex-Curators Charge

Facebook hired promising journalists in their 20s and early 30s to work on its secretive trending news project but did not treat them -- or journalism -- well, according to a recent Gizmodoreport based on interviews with ex-curators The curators served as training modules for Facebook's algorithm, they said. They selected trending news, and decided...

Reddit Tech Forum May Ban Sites That Circumvent Ad Blockers

A forum on Reddit, /r/ Technology, on Monday announced it was considering blocking links to websites that require visitors to turn off their ad blockers before viewing content on the site "It has come to our attention that many websites such as Forbes and Wired are now requiring users to disable ad blockers to view content. Because Forbes requires ...

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