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New voices for Siri and peer-to-peer payments are among the new features in the next version of Apple's mobile device operating system iOS 11, previewed at the company's annual Worldwide Development Conference on Monday "With the new operating system, Apple has doubled down on many of the applications it has developed for iOS," said Ross Rubin, th...

While sitting in the audience at Zuora's Subscribed event for customers and partners in San Francisco this week, I couldn't help contemplate the meaning and progress of what was once a set of words that didn't roll off the tongue. I am talking about the "subscription economy" -- and it's really something The data coming in from a variety of sources...

There's been a lot written recently about how artificial intelligence, machine learning, and automation are going to displace millions of workers. However, these powerful new technologies have already spawned a surge in demand for a new wave of highly skilled consultants to help organizations capitalize on the added business opportunities resulting from the latest innovations...

Apple raised the curtain on HomePod, its upcoming smart speaker, during Monday's keynote presentation at its Worldwide Developers Conference The company also announced some desktop OS features for the iPad, and revealed its plans to become an augmented reality powerhouse.

Alphabet shares reached a new record high on Monday, surpassing the US$1,000 benchmark just a week after Amazon accomplished the feat. Investors placed bets that Google's core search and emerging artificial intelligence technology will help maintain the company's dominance over its Silicon Valley rivals. The stock price surged after Pacific Crest ...

Ask salespeople and they'll tell you: They don't have enough time in the day to sell. That's not because the laws of physics cause salespeople to move through time faster than the rest of us -- it's because salespeople are pulled in many directions over the course of a day, and every one of those activities cuts into their selling time Actual selli...

I didn't attend Computex this year, and that was sad for everything but my budget, because there was a ton of cool stuff announced at the show. Dell, HP and Lenovo showed off new designs that were both attractive and compelling. Mixed-reality headsets hit; based on Intel and Microsoft technology, they were far more affordable than the strong virtual reality stuff already in market (and some aren't bad looking). New core wars broke out, as AMD's 16 Core Threadripper was challenged by Intel's 18 core i9.

Matt Darrow is a vice president and general manager of product at Zuora In this exclusive interview, Darrow shares his thoughts on boosting customer engagement in the new subscription economy....

Apple has begun production of a high-end speaker with Siri-based digital assistant technology to compete directly with Amazon's Alexa-based Echo speakers and the Google Assistant-powered Home speaker, Bloomberg reported Wednesday Production is in the early stages, but the device could be unveiled as early as next week at WWDC, Apple's annual develo...

Video streaming service Plex on Thursday announced the availability of a beta version of its Plex Live TV. The live-TV streaming launch follows last year's introduction of the Plex DVR, which provides users with free over-the-air access to 86 of Nielsen's 100 most watched shows in the United States The Plex DVR service allows users to manage their...

Salesforce on Wednesday announced the Sales Cloud Lightning Partner Relationship Management app as a replacement for partner portals and electronic data interchanges that lack modern features such as built-in mobile, social analytics and AI capabilities The PRM app has an interactive Guided Setup Wizard that lets channel managers configure, customi...

BitKey is a Debian-based live distribution with specialist utilities for performing highly secure air-gapped bitcoin transactions.

Just when PCs looked to be dying a slow, painful death, they became interesting again. As expected, this week's news coming from Computex in Taiwan is flush with new PCs and PC technologies, but is it enough to reinvigorate a market that has faced declining sales since 2011? The market peaked at just over 365 million units annually, and fell to 269...

Microsoft on Wednesday showcased a new series of mixed reality headsets from partner firms Acer, HP, Asus, Dell and Lenovo at Computex 2017. The preview marked the company's commitment to establish Windows 10 as a leading driver of mixed reality capabilities, as well as to open up the market to a wider variety of price points and consumer demograp...

A lot happens in a decade. Bill Gates once said that we overestimate what we can do in two years and underestimate what we can do in 10. 2017 is a particularly good time to stop paddling and look back at what's been going on in the last decade. While we will all have our favorite memories, there's one in CRM that stands out more than others for me...

Ever since taking an interest in Linux, with the specific aim of better understanding and enhancing my personal digital security, I have been fascinated by hacker conferences. As soon as I learned of their existence, I made a point of keeping tabs on the major conferences so I could browse through the latest videos in their archive once each one wrapped up...

Facebook last week signed agreements with several content firms -- among them Vox, Buzzfeed, ATTN and Group Nine Media, according to reports. The deals are widely viewed as part of the company's strategy to attract millennials to its live-streaming Web content Facebook will offer multi-tiered programming, according to Reuters, which broke the story...

Essential, a company founded by Andy Rubin, the "father of Android," on Tuesday pulled off the wraps on a new high-end smartphone The Essential Phone, priced at US$699, includes radios for connecting to all major U.S. carriers....

I don't know why more subscription vendors don't do this. Subscription companies collect mountains of data from their customers, and analyzing the aggregations can deliver profound insights virtually for free. Yet too often subscribers are reluctant to let their data be stripped of identifying characteristics and used for research. Too bad, because there's gold in that big data...

Amazon stock surged to more than US$1,000 for the first time in early trading on Tuesday, marking a milestone for the dominant e-commerce retailer and leaving its closest competitors still trying to figure out a path to closing the gap. Amazon's shares hovered near $997 in late mid-afternoon trading after reaching $1001.20 earlier in the day, an a...