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OPINION

The Algorithmic Tightrope and the Perils of Big Tech’s Dominance in AI

The rapid proliferation of artificial intelligence is both exhilarating and deeply concerning. The sheer power unleashed by these algorithms, largely concentrated within the coffers and control of a handful of tech behemoths -- you know, the usual suspects, the ones who probably know what you had for breakfast -- has ignited a global debate about the future of innovation, fairness, and even societal well-being...

REVIEW

Powerful Mini-PCs Provide Efficient Replacement for Desktop Computers

I finally bit the bullet and swapped out an aging laptop and a failing desktop with much smaller replacements. My initial plan was to buy two well-endowed refurbished desktop computers. Instead, I stumbled upon a new computing approach -- mini-PCs For months, I have been curious about the performance of these 6-1/4" by 6" by 2" aluminum and plastic...

Google AI Overviews Hurting Click-Through Rates: Studies

Two studies released last week indicate that Google's AI Overviews are having a negative impact on click-through rates from online searches, which could ultimately reduce traffic to original sources and affect the quality of content on the internet An analysis of 300,000 keywords by Xibeijia Guan, a data scientist at SEO tool provider Ahrefs, found...

AI-Powered CRM Strategies That Deliver Real Business Results

AI tools powered by high-quality data are transforming CRM into a revenue-driving engine. When marketing, sales, and service align, real ROI follows. The challenge is to provide timely and relevant messages with offers to customers in targeted campaigns AI-powered CRM systems help marketing organizations and brands improve their customer experience...

AI, Layoffs Fuel Surge in Job Scams

The times couldn't be better for job scammers. Layoffs in the tech and public sectors, coupled with the malicious use of artificial intelligence, are fueling strong growth in fraud aimed at job seekers Scams aimed at job seekers can come in a variety of forms, among them:...

ANALYST COMMENTARY

AMD's Embedded Edge: Leadership, Differentiation, and AI Opportunity

Over the last decade, AMD has undergone a remarkable transformation. From a company once struggling for relevance, it has risen under CEO Lisa Su’s steady and strategic leadership to become a serious contender across the data center, client computing, and now embedded and adaptive edge markets One of AMD’s fastest-rising stars is its embedded b...

Why Smart Search Matters: The Key to Higher E-Commerce Conversions

Online search remains a cornerstone of the digital shopping experience, yet many e-commerce sites still miss the mark -- frustrating customers and driving them toward brick-and-mortar competitors Coveo aims to change that. Its enterprise AI platform combines powerful search capabilities with generative AI to enhance every stage of the customer jour...

OPINION

The Herculean Task of Reshoring Electronics Manufacturing to the US

While tariffs create a clear incentive to bring manufacturing back to the U.S., this is far from an easy task. Building up the kind of manufacturing capacity the U.S. once had will take decades, as it did in China This week, we’ll examine why it is so difficult to reverse a trend that dates back to the breakup of RCA in the 1940s -- marking manuf...

Talkdesk Delivers AI to the Front Lines of Retail CX

Retailers are under pressure to meet customers where they are -- and increasingly, that means on social media. As shoppers turn to platforms like Instagram, Facebook, and TikTok for both product discovery and customer service, companies must rethink how they engage and support buyers across these channels Call center software firm Talkdesk is helpi...

AI Raises Bigger Concerns for Students Than Teachers, Admins: Study

A multinational study on the state of artificial intelligence in secondary and higher education released Tuesday found that students are more concerned about the impact of the technology on their learning than academic administrators and educators The study, based on a survey of 3,500 academic administrators, students, and educators in seven nation...

Wildfire Systems Brings Branded Shopping Portal With Cashback Deals

Financial technology platform Wildfire Systems launched a hosted and fully managed branded shopping portal in March to complement its existing e-commerce platform. The portal features cashback, coupons, personalized deals, and retail media promotions Wildfire’s shopping portal enables banks, card issuers, rewards services, and technology provider...

Open Source Security at Risk From Poor Oversight

Open-source software has become a prime target in the escalating wave of cybersecurity threats. As attacks grow more sophisticated, the open-source community is racing to close critical security gaps and stop malicious code before it spreads With open-source code used in most commercial software, infection risks are rampant across most industries.

AI Integration Gives CRM Users a Real-Time Advantage

CRM and customer experience (CX) vendors are retooling their platforms to better integrate with existing business applications without employees realizing they're using generative AI-powered capabilities This shift will improve productivity as it changes how businesses operate. As the technology becomes more embedded in daily workflows, those who f...

ANALYST COMMENTARY

NTT’s Upgrade 2025 Event: A Showcase of Possibility Without Purpose

NTT is one of the most powerful technology conglomerates in the world. As a telecommunications giant, the company operates a global network infrastructure, ranks among the top three data center providers worldwide, and employs more than 330,000 people Through its NTT Data subsidiary, it boasts deep expertise in cybersecurity, next-gen networking, q...

OPINION

How Intel and Others Can Help Western Carmakers Compete With China

Western automotive giants face an existential challenge as China's carmakers surge ahead. Much of China’s edge comes from how its automotive sector is structured: streamlined, fast, and incredibly tech-forward R&D cycles for Chinese electric vehicles (EVs) typically span just nine to 18 months. In contrast, many Western automakers require five to...

Ethical AI Access Gives E-Commerce Sites a Revenue Advantage

A new partnership between AI applications builder MindStudio and content payment firm TollBit helps websites monetize AI usage and ensure content creators get paid It also gives companies a legal, transparent way to access online data — avoiding the ethical and legal pitfalls of traditional scraping. According to TollBit, the collaboration suppor...

Collection of Private Data Makes Mobile Apps Fat Target for Hackers

Mobile applications are quietly attracting more and more malevolent attention -- and for good reason. They contain a trove of private information about their users. In the iOS universe alone, 82.78%, or about 1.55 million apps, track private user data, according to the trends tracker Exploding Topics Mobile apps have also proven to be particularly ...

Gartner Identifies 12 Disruptive Technologies for Future Business Systems

AI will become the new UI, spending will increase to counter disinformation, and increased use of Earth intelligence gathered from space will be disruptive technologies in the near future, according to a report released Monday by global technology research firm Gartner The three technologies were among 12 that Gartner predicted would define the fut...

How Automation Frees Finance Teams To Power E-Commerce Growth

While e-commerce companies embrace automation to streamline fraud prevention and enhance customer experience, many finance teams still rely on outdated manual processes. This disconnect slows growth, increases error risk, and limits visibility into critical financial data Commerce protection platform Signifyd solved that problem by implementing Net...

10 Creative Ways To Fill Your Sales Pipeline Amid Budget Constraints

Remember when marketing budgets seemed endless and generating leads came easier? Those days might seem distant as resources shrink and sales targets escalate. Yet, budget cuts can offer your team a unique opportunity to innovate and sharpen your strategies Imagine this scenario: It’s late afternoon, your coffee is cold, and you’re staring at ye...

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