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While brick-and-mortar retailers saw a bigger jump in business over the Webthan did their online counterparts during the latest holiday season,pure-play Internet retailers scored better among consumers in terms ofcustomer satisfaction, according to a new report released by Nielsen//NetRatings andHarris Interactive According to the study, 7 of the t...

Just two weeks after lowering its fourth quarter earnings estimates, e-commerce software company Intershop Communications AG (Nasdaq: ISHP) announced Monday the eliminationabout 80 positions within its U.S.-based operations as part of a corporate restructuring Intershop also plans to consolidate several global functions to streamline operations and...

Click2learn.com, Inc. (Nasdaq: CLKS)was down 3.00 at 6.50 early Tuesday after the company said fourth-quarterresults will fall short of analysts' estimates The Bellevue, Washington-based provider of online training services saidrevenue for the quarter will total about US$11.2 million, up from $9.6million in the same quarter a year earlier. The comp...

Aiming to broaden its array of offerings and tap new sources of revenue, Internet portal Yahoo! (Nasdaq: YHOO) on Tuesday launched a marketplace service targeting the business-to-business (B2B) market. Yahoo! Industry Marketplaces launched with three specific industry areas: electronics, software and hardware. Additional subject areas will be roll...

3Com Corp. (Nasdaq: COMS) was up 0.19 at10.56 early Tuesday, following reports that the networking equipment makeris planning job cuts The Santa Clara, California-based company is reportedly cutting jobs as part of a plan to cut US$200 million to $225 million in costs per year. Some reports said the number of jobs to be cut will be determined bythe...

As the 2000 holidays fade into the background, with e-commerce neither falling on its face nor proving that its growing pains are history, one might think that the industry is ready to take a step back and regroup for the future However, iflast year's post-holiday business was any indication, e-commerce is justgetting started....

First, there was the thrill of living on the edge. Long before the e-commerce shakeout began, analysts warned of its arrival. And when the first collapses finally came, they carried with them all the excitement of a building demolition. For a while, each and every subsequent wipeout had our undivided attention. It was like one of those police-chas...

Talk about losing the big game A year ago, approximately 20 dot-com companies -- including half a dozen e-commerce startups -- paid US$2.2 million for 30 seconds of advertising time during television's most watched sporting event, the Super Bowl....

The Worldwide E-Commerce Fraud Prevention Network, whose members include Amazon.com, American Express, Buy.com and Expedia.com, announced the launch Monday of MerchantFraudSquad.com,a new site dedicated to combating online fraud MerchantFraudSquad is the first initiative of the Network, a non-profit organization formed last fall. Since the coalitio...

Despite rapid-fire e-commerce closures and other setbacks in 2000,57 percent of all online buyers -- and more than three-quarters of those who make frequent purchases via the Web -- are shopping less at traditional retail stores for the first time, accordingto a new study released Monday by business services firm Ernst & Young As part of its Global...

A weak outlook from Ariba, Inc. (Nasdaq: ARBA) pulled shares of otherbusiness-to-business (B2B) e-commerce software makers lower on Friday, asthe company's quarterly report sparked a rash of analyst downgrades andquestions about future growth of the sector Ariba fell 8.19 to 35.19. Other B2B stocks fell as well, including Commerce One Corp. (Nasdaq...

CSFBdirect (NYSE: DIR) picked up 0.38 to 4.94 Friday on a reportedjoint venture with Hong Kong conglomerate Hutchison Whampoa Ltd The companies reportedly invested a total of US$20 million to provide anonline service for private investors in Hong Kong, with each companycontributing half. According to wire reports, the new venture will allowclients ...

Digital Island, Inc. (Nasdaq: ISLD) slipped 0.09 to 4.66 Friday after thecompany said its president is leaving to join a venture capital firm Leo Spiegel said he will leave the San Francisco, California-based Internetservices company to take a position with Mission Ventures in San Diego, California and be closer to his family....

Gateway, Inc. (NYSE: GTW) fell 1.80 to 21.10 Friday after the companyreported a fourth-quarter loss, and announced a restructuring plan thatincludes cutting more than 10 percent of its staff and taking a US$50 millionpre-tax charge to first-quarter results The San Diego, California-based computer maker said results were worse thanits already lowere...

Those magic words "Click Here" mean different things to different people To consumers, they are often just a way to instantly satisfy their curiosity about what lies behind a flashy, seductive banner ad....

While individual e-tailers have come under fire from some quarters for underwhelming holiday sales, many online shopping malls and portals doubled their growth rates over the same period, according to the Yankee Group "The numbers are likely to be encouraging for portals to keep the mall concept, as online malls are growing faster than the overall ...

Boosted by strong customer service reviews, QVC.com rose to the top of Forrester Research's General Merchandise PowerRankings, beating both Amazon.com and BestBuy.com QVC.com achieved a PowerRanking of 65.07 to finish several points ahead of Amazon (62.95). Rounding out the top four were BestBuy.com (62.41) and Buy.com(61.23).

Connecticut Attorney General Richard Blumenthal said Thursday that his state has filed a suit for alleged labor law violations against Walker Digital, the technology company that owns the rights to the "name-your-price" software used by e-tailer Priceline.com The suit asks that the workers recently laid off by Walker Digital receive 60 days of back...

Ariba (Nasdaq: ARBA) announced earnings on Thursday that beat estimates, but was nonetheless downgraded by half a dozen analysts who raised questions about the company's earnings and growth rate. The business-to-business (B2B) software provider reported that revenues for the first quarter of 2001, ended December 31st, were US$170.2 million, up 625...

Napster unveiled its latest upgrade Thursday, complete with a link to CDNow -- the first commercial use for the controversial file-swapping service to date and the most visible sign of its new relationship with Bertelsmann AG. The appearance of a link to CDNow on the Napster page comes 10 weeks after Napster announced a strategic alliance with Ber...