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A Michigan judge has dismissed the SCO Group's lawsuit against automobile maker DaimlerChrysler DaimlerChrysler had brought several motions for summary disposition inthe case, and Michigan Circuit Court Judge Rae Lee Chabot ruled Wednesdayin favor of all but one of them. The exception concerns the amount oftime it took for DaimlerChrysler to respon...

Dampening the enthusiasm sparked by its successful initial public offering, hosted software pioneer Salesforce.com has issued a growth forecast that falls short of analysts' expectations On Wednesday, Salesforce held its first-ever analysts' meeting since going public and, while many of the presentations focused on long-range growth, the company's ...

The Internet Corporation for Assigned Names and Numbers (ICANN) has taken its first steps towards implementing the next generation of internet protocol (IP), by adding IPv6 addresses to the DNS root server system IPv6 can provide trillions more addresses than the IPv4 standard currently in use today....

American businesses are struggling with retaining experienced customer service agents as demands and contacts increase along with higher expectations in the customer-driven economy. At the same time, the marching orders to the contact centers are to keep costs down, reduce call time, increase satisfaction rates and up-sell, that is, get customers to buy more profitable products and services...

SAP has announced that its second quarter earnings rose by 15 percentin software revenue, as well as by 15 percent in operating income and 14percent in net income. The numbers are close to what the company had anticipated when itestimated its performance in early July. It released predictions at thattime in order to allay analyst fears brought on ...

Hewlett Packard has issued a statement calling a two-year-old internal memo that has been circulating on the Internet and raises fears that Microsoft would mount a litigation campaign to "shut down open-source software" now outdated and largely irrelevant The memo dated June 3, 2002, a copy of which was obtained by LinuxInsider, has been circulatin...

Sales and marketing departments are under increasing pressure to producestellar results while creating cost and process efficiencies. Thatpressure, along with a desire to cultivate and retain business, has feddemand for a multitude of CRM solutions. If you can fully understand your customers and their behaviors, thetheory goes, you are more likely...

Several weeks ago we were visiting my mother in law in Victoria, B.C., just across the strait from Port Angeles and close enough to Seattle to share some of its rain. She's proud of her Scottish heritage and rejoices in her ancestral stereotype when it comes to parting with a nickel. I was surprised, therefore, to hear that she's switched her grocery shopping to a chain rejoicing in the name of "Thifty's," which is anything but bargain basement...

When a privately held company goes public, it is invariably worth more. Specifically, how does this "alchemy" work? Isn't it like turning lead into gold? Yes, but once the process is dissected, it's far easier to understand One must understand how market value is set for a closely held, private company to appreciate why a publicly held company is w...

The simple ding-a-ling heard when an incoming call arrives is being replaced by a bevy of Top 10 tunes. Ring tones -- simple notes or 30-second clips of popular songs -- have emerged as a popular value-added data service for wireless carriers. "One cannot underestimate the interest consumers, especially the youth market, have in personalized servi...

Morpheus owner StreamCast Networks has signed a deal with SovereignArtists and SML under which tracks from the rock band Heart's "Jupiter's Darling" album are being offered on Morpheus in SML's Weed format. Each track is in Microsoft's Windows Media Audio format and comes wrapped with Microsoft's digital-rights management (DRM) technology But Sover...

I am honored to be invited to write for MacNewsWorld. As one who isdaily entrenched in Linux and high performance computing, it may be expectedthat I would write about the battle between Linux and Windows, PowerPC andIntel. But I do that for a living. I need a break, a creative outlet for thosethoughts that otherwise remain trapped between brain, fingers andkeyboard...

Two of the world's largest computer and software companies have been sued by UK-based BTG International for patent infringement over Web-enabled software update and other technologies. BTG, a UK-based intellectual property and technology development company, along with New York-based Teleshuttle, filed suit in federal court in the Northern Distric...

Microsoft pulled the wraps of its plans to return as much as US$75 billion worth of cash reserves it has amassed to shareholders, possibly signaling the software giant won't pursue any major acquisitions in the near future Microsoft said its board of directors has approved a plan to provide a one-time $3 per share dividend payout, as well as a regu...

DreamWorks today filed a registration statement with the Securities and Exchange Commission announcing it intends to make an initial public offering of shares in, and split off, its animation unit, DreamWorks Animation The studio, formed in October 1994 by Steven Spielberg, Jeffrey Katzenberg and David Geffin, said in the registration statement tha...

Just as technology has changed the landscape of corporate environments, it is predicted to transform how medicine is done, according to a recent survey The 2004 Most Wired Survey and Benchmarking Study was conducted by Hospitals & Health Networks, a publication put out by the American Hospital Association. After reviewing technology implementation ...

The online finance industry needs a makeover. Like any product or service presented to consumers, it's all about image. A new report by Javelin Strategy and Research shows that the online finance industry is suffering from an image problem According to the latest Javelin Online Finance Update, consumers by an 8 to 1 margin are letting their fears a...

Thanks to the combined powers of music and the Internet, anywhere between 8 million and 9.5 million people around the world are logged on to peer-to-peer file-sharing networks at any given moment. And, at a conservative estimate, some 1 billion files are being swapped online between and among music lovers Big Music claims this is directly responsib...

The WiFi Alliance, a global nonprofit organizatin made up of 200 member companies that support the IEEE 802.11, or WiFi, wireless standard, has announced a new, more stringent policy on interoperability for products to obtain its WiFi certification The policy is effective immediately and threatens denial or loss of WiFi certification for products t...

Intel today expanded the Intel Pentium M processor and Intel Celeron M processor families with products aimed at the notebook, subnotebook and tablet PC segments that represent small mobile PCs typically weighing around three pounds Intel's new offerings include the Intel Pentium M processor Low Voltage 738, the Intel Pentium M processor Ultra Low ...