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The FIDO Alliance hammered another nail into the passwords coffin on Monday with the announcement that devices running Android 7.0 or higher will be compatible with FIDO2, the latest version of its authentication solution Certification of Android 7.0+ means devices running those versions of Google's mobile operating system will support FIDO2 out o...

From fountain pens and high-end pencils to unique paper notebooks, analog writing tools have legions of fans, in spite of -- or maybe because of -- the fact that we're living in a primarily digital world. It's precisely the physicality of analog tools that makes them appealing to many people immersed in a digital reality. They're grounding and rea...

TheMobile World Congress, which kicked off on Monday, is the annual event where everyone who hates Apple goes to grouse about their profits and point out Apple's lack of real progress. That's pretty much everyone who is anyone, aside from Apple itself, which also is at the event. Much like CES often does, MWC tends to spin pretty hard toward the "...

For online retailers, creating an unmatched customer experience is not only a top priority -- it is also a business imperative. They must make sure the items customers want to order are in stock, and that the orders are packaged correctly and shipped as soon as possible, and delivered to the appropriate address. Focusing solely on these necessiti...

This winter has been very rough on Google Fiber, Alphabet's high-speed Internet service. An overabundance of snow, ice and water have caused service outages. Why do these issues not seem to hamper competitors? The latest news is that the service is leaving Louisville, supposedly due to a faulty installation process. Why not correct the faults? Wha...

We are now living in a time when customer expectations are changing particularly fast, and retailers that can't keep up get left behind. A consumer who enjoys the online shopping experience at an e-store automatically begins to expect the same level of service from every virtual point of sale Thus, the expectation loop is born, and the only thing f...

Microsoft on Thursday announced a number of artificial intelligence, mixed reality, and customer insights tools for Microsoft Dynamics 365 at its Microsoft Business Forward event in Paris There is "a lot of hype around AI and MR," noted Rebecca Wettemann, vice president of research at Nucleus Research, "but these are real applications delivering va...

Way back in the dark ages in May 2011 (about 2,345 Internet years ago) I wrote a column about Net neutrality, which was in court at the time. For those of you who are not sure, "Net neutrality" is short for "Internet neutrality" or "network neutrality." The concept addresses user access to the Internet, and the debate around Net neutrality centers on whether Internet service providers can limit, tier, block or otherwise affect Internet performance...

The subject of this week's Linux Picks and Pans is a representative of a less well-known computing platform that coexists with Linux as an open source operating system. If you thought that the Linux kernel was the only open source engine for a free OS, think again. BSD (Berkeley Software Distribution) shares many of the same features that make Li...

Samsung held its annual Unpacked event in San Francisco's Bill Graham Civic Auditorium on Wednesday, presenting fans with a new product lineup that includes three versions of its flagship Galaxy S10, plus the Galaxy S10 5G, the Galaxy Fold, and several new wearables. All of the devices have an edge-to-edge display that increases the amount of scre...

Walmart's e-commerce sales were up 43 percent for Q4 FY 2019, the 13-week period ended Jan. 25. Sam's Club e-commerce sales grew 21 percent. Customers "continue to respond to our increasingly omnichannel offerings. We're executing against our strategy and it's working," said Walmart spokesperson Robyn Babbitt....

Google unveiled its game plan for fighting disinformation on its properties at a security conference in Munich, Germany, over the weekend The 30-page document details Google's current efforts to combat bad dope on its search, news, YouTube and advertising platforms....

Cybersecurity has been becoming a larger and larger concern for organizations. Nowadays, most organizations -- regardless of size, industry, location, or profit vs. nonprofit status -- find themselves directly or indirectly impacted by cybersecurity. Even though the topic itself is increasing in importance, it remains a truism that many smaller ...

Technology by its nature changes the market. The introduction of efficient solutions spurred by technology to meet consumer demand creates new positive effects across an economy. Plenty of industries -- entertainment, transportation, the press and retail, for example -- have experienced changes in business models, delivery methods and competitors, due to the development and deployment of new technologies.

One of the biggest problems for those of us who have electric cars is charging. Chargers that drop the charging time to a few minutes have been coming to market, but the cars that can use those chargers haven't yet begun to ship. What this means for most of us is that we are talking anywhere from 45 minutes to several days to fully charge our car...

Digital transformation has become a prime focus for retailers these days. In order to grow, brick-and-mortar stores realize they must use their digital touchpoints to enhance their customers' in-store experiences Online retailers recognize they need to separate themselves from the pack through faster and more informative shopping experiences. And o...

JPMorgan Chase on Thursday announced that it has created and successfully tested a digital coin. Each JPM Coin represents US$1 in funds held in designated accounts at JPMorgan Chase N.A The token was created using Quorum, a variant of Ethereum developed by JPMorgan Chase, to enable instantaneous payment transfers between its clients' institutional ...

Working with the Linux operating system offers a never-ending series of alternatives. One of the greatest benefits of using the Linux desktop is that you are never at risk of vendor lock-in or of being stranded if your chosen distro flavor suddenly sours.

Sales teams are tasked with nurturing leads and driving them to a sale. In order to do this, they need to maintain a clear record of communication with each prospect. This is especially important as the customer journey requires several touchpoints. At the beginning of a customer's journey, it's easy for a salesperson to handle introductions via phone. However, as customers get deeper into the journey, strategic face-to-face meetings must take place for success...

Apple plans to launch a subscription news service at an event next month, according to reports The service has been described as "Netflix for news," because it would let customers access an unlimited amount of content from publishers for a single monthly fee....