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Younger consumers aren’t just changing how they shop — they’re rewriting the rules of customer service. When a charge looks wrong, they don’t call, email, or wait on hold. They open a banking app, dispute the transaction, and move on. For merchants, the danger goes far beyond lost revenue — it’s a direct threat to customer loyalty Consu...

Sales organizations are racing to embrace artificial intelligence (AI) to sharpen customer engagement and boost performance, but many are discovering that enthusiasm alone doesn’t guarantee results. A growing number of companies are struggling to turn AI investments into meaningful outcomes for their go-to-market (GTM) strategies Highspot's Go-To...

In the high-stakes, hyper-accelerated world of artificial intelligence (AI), one company has stood as the undisputed king and sole purveyor of computational picks and shovels in a digital gold rush: Nvidia For years, Nvidia’s combination of powerful GPUs and its proprietary CUDA (Compute Unified Device Architecture) software platform has created ...

AI chatbots are no longer just business tools. A growing number of artificial intelligence adopters consider them friends, confidants, and even romantic partners As AI becomes integrated into social media platforms, it’s becoming easier than ever to engage in personal discussions. The expanding AI companion industry shows that millions of people ...

There was a time when AMD was the scrappy underdog of the semiconductor world. Twenty years ago, few would have imagined that the company would shape the future of global AI infrastructure alongside one of the most powerful players in the field of artificial intelligence Yet, that is exactly what AMD has achieved with its new multi-year partnership...

Security leaders facing workforce shortages are turning to artificial intelligence to close the skills gaps in their organizations, according to survey results released today by a global cybersecurity company Some 97% of 1,850 IT and cybersecurity decision-makers across 29 countries reported using or planning to use a cybersecurity solution that le...

Some 41% of schools in the United States and the United Kingdom have experienced AI-related cyber incidents, ranging from phishing campaigns to harmful student-generated content, according to a recently released study from a systems identity and access management firm Among the 41% of schools experiencing an AI-related cyber incident, 11% reported ...

The holy grail of personal computing has always been a single, seamless experience that follows you from your pocket to your desk. For decades, this dream has been a graveyard of ambitious failures Now, in the fall of 2025, the whispers are growing louder: In partnership with Qualcomm, Google is making a serious play to bring Android-based PCs to t...

The financial and operational model of open source is under strain, even as influential research estimates organizations would face $8.8 trillion in added costs if open-source software were eliminated Software industry experts within major open-source foundations say the current system is unsustainable. A few organizations bear the majority of cost...

Cybersecurity researchers revealed Tuesday how artificial intelligence can be used to clone a person's voice in real time to mount voice phishing attacks on unsuspecting organizations Researchers from the NCC Group noted in a company blog that they launched attacks using real-time voice cloning against real organizations and successfully recovered ...

Packaging is more than a product vessel. It serves as a strategic tool for storytelling, trust-building, and delivering immersive brand experiences. Retailers and brands that leverage packaging as a gateway to engage shoppers are taking the lead in the battle for attention in crowded marketplaces This trend for enabling a powerful packaging gateway...

New parental controls for one of the most popular generative AI chatbots on the web were rolled out Monday by OpenAI The company announced that controls for ChatGPT will be available to all users of the chatbot, allowing parents to link their account with their teen’s account and customize settings for a safe, age-appropriate experience....

Corvus Robotics' innovative storage tracking system uses fully autonomous drones to take warehouse inventory control to new heights The Corvus One Autonomous Inventory Management System provides warehouse managers with a bird's-eye view, enabling them to oversee up-to-the-minute reports on product locations and resolve discrepancies in real time. T...

Sales teams tend to love product demos -- and you can’t blame them. Demos can seem like the easiest way to show buyers what a product does and how it does it The problem, though, is that demos alone often fall short of providing buyers with what they truly need, which is proof that a product will solve their problems and deliver real value. Worse...

The technology landscape is no stranger to strategic alliances, but few carry the potential to redefine an entire industry as profoundly as the newly announced collaboration between Nvidia and Intel This historic collaboration, centered on AI-powered consumer PCs and cloud infrastructure, will send ripples through the market, challenging establishe...

Retailers are increasingly turning to third-party marketplaces to broaden their reach and accelerate growth. These platforms provide instant access to large, ready-made customer bases, boosting visibility and credibility while reducing the costs and risks of building proprietary e-commerce infrastructure. At the same time, they raise new concerns around data control, brand competition, and marketplace dependence...

A surge of large-scale breaches and extortion campaigns against SaaS CRM platforms in retail, technology, aviation, and finance is overwhelming current defenses AppOmni, an enterprise SaaS application security firm, has introduced an innovative defensive feature powered by its Zero Trust Network Access (ZTNA) platform. This solution addresses a com...

The takedown of a massive outlaw telecom network in the New York City metro area by the U.S. Secret Service has raised concerns about the security of the nation's mobile infrastructure The Secret Service announced Tuesday that it had dismantled a network of electronic devices located throughout the New York tristate area that were used to conduct m...

Rapid order fulfillment is crucial in making a great impression on customers and building brand loyalty. Big box retailers like Amazon and Walmart have acclimated consumers to fast delivery, but dealing with customs clearance and supply chain delays can impact speed If you've wondered, "How can I find a 3PL in Canada that offers same-day pick, pack...

It’s Monday morning, and a global bank’s customers can’t log into their accounts. Trading desks are stalled, wire transfers are frozen, and call centers are overwhelmed. The culprit isn’t ransomware, a DDoS attack, or even insider sabotage. It’s a single expired certificate embedded in a third-party software library What if that same faul...