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The Race to Stay Ahead of Burgeoning Internet Demands

Doomsayers may be fond of predicting the imminent collapse of the Internet under the weight of video and other bandwidth-intensive applications, but at least one infrastructure provider is on track to increase its capacity tenfold by 2010 VeriSign, which manages the critical infrastructure that handles registration and resolution traffic for the .c

Luring Savvy E-Shoppers With Slick Return Policies

When the last of the ribbons float to the ground and the mountain of wrapping paper is folded up for recycling, chances are that most households will have at least a couple of gift items that don't quite fit the bill Many gift recipients will be among the mob that hits the malls in the days after Christmas, looking to exchange their white elephants...

OPINION

Death by Prank, Why Disney Is Safest Online, How Apple Plans to Kill CES, Product of the Week

It's Christmas Eve, and you're probably thinking more about what you are going to open tomorrow than anything else, so I was tempted to keep this light However, I was pulled onto a TV news program to talk about what may be the most dangerous prank of the year and I want to make sure you and your families are protected from it....

IBM Gets Into Semantics With New E-Mail Search Tool

Heavy e-mail users sometimes have trouble finding the needle of information they need in the haystacks of old missives lingering in their in-boxes. That's the sort of user IBM has targeted with its new OmniFind Personal E-Mail Search (IOPES) tool Rolled out Thursday, IOPES is a free, semantics-based search tool designed to make searching the "vast ...

NetSuite IPO Rakes In $161M

NetSuite has sold 6.2 million shares to investors in a Dutch auction this week, raising a healthy US$161 million The haul from its long-awaited initial public offering came in spite of -- or perhaps because of -- its moving target price. NetSuite ultimately debuted at $26 per share after jumping from a target price of $13 to $16 per share to a targ...

Red Hat Plays a Hunch With Former Airline Exec

After almost a decade at the helm of open source software vendor Red Hat, Matthew J. Szulik is stepping down, to be succeeded at the start of the New Year by former Delta Airlines executive James M. Whitehurst as president and CEO Szulik, who replaced Bob Young as CEO in 1999 shortly after Red Hat's initial public offering, will continue to serve a...

China Gets Tough on Piracy, Nails Yahoo

Yahoo China violated Chinese law by facilitating the illegal download of digital music files, a court in Beijing ruled While Internet freedom advocates questioned the propriety of the decision by the Beijing Higher People's Court, the UK-based International Federation of the Phonographic Industry, which brought the case, praised the ruling....

EXCLUSIVE INTERVIEW

Idearc's Jeff Torgerson: Taming the M-Marketing Frontier

For advertisers, the mobile Web is full of possibilities -- and problems U.S. adoption of the mobile Web lags behind European and Asian countries. Closed systems have hindered application development, as has the field's wide array of competing standards, platforms and browsers. Small screens necessitate an alternative approach to the standard banne...

Putting the Soul Back in Business

John Fleming and Jim Asplund are the coauthors of Human Sigma: Managing the Customer Encounter. They believe that when it comes to human systems -- a company's employees and their relationships with customers -- businesses have dropped the ball Their view is that by moving the customer experience away from face-to-face, bricks-and-mortar channels a...

EXPERT ADVICE

The Theory and Practice of Secure Data Mining

As you read a sentence, its meaning may be clear even before you reach its end. This illustrates our topic. Our minds process text sequentially. As we read, the context presented to us by an author develops in our minds. What precedes clarifies what follows, and vice-versa This phenomenon is a result of efficiency. It's how language works. Reducing...

Trojan Pulls a Fast One With Google Text Ads

Malware is replacing Google text ads with ads from another source, according toBitDefender. The virus, Trojan.Qhost.WU, is using the host's file to redirect the initial query sent to the Google Adsense servers to a malicious host, according to an advisory issued by the firm The host's file is the first step in the name/IP (Internet protocol) transl...

Wireless Industry Crystal Ball Gazing: iPhone Trouble Ahead?

Strong growth in mobile advertising and a "major iPhone security incident" are among the predictions a wireless consulting firm is making for 2008 Google and the upcoming Federal Communications Commission auction of wireless spectrum will also alter the mobile landscape in 2008, predictsinCode. The firm -- which has been part of VeriSign since 2006...

Microsoft Cagey on Details as It Sets IE 8 Time Frame

The next iteration of Microsoft's Web browser, Internet Explorer 8 (IE 8), will roll out in beta form early next year, the company said Wednesday. The long-awaited news comes just days after the earlier-than-expected launch of the second beta version of Mozilla's Firefox 3 Web browser The eighth version of the browser won't be hamstrung with the di...

Boys Post Video, Girls Blog, Both Hate E-Mail

Online content creation is an increasingly popular pastime among American teens, but there are sharp differences in the media preferred by boys and girls, according to a new report from the Pew Internet and American Life Project A full 64 percent of online teenagers ages 12 to 17 engage in at least one type of content creation today, up from 57 per...

Oracle Kicks Butt, Names Names

Oracle beat many Wall Street predictions in its second fiscal quarter, reporting US$1.3 billion in net income and a year-over-year 36 percent increase in stock earnings. The increase in quarterly profit equated to 25 cents per share The Redwood Shores, Calif., software giant raked in $5.3 billion in revenue during the quarter, a 28 percent increase...

FTC Blesses Google-DoubleClick Union Despite Privacy Furor

Google received an early holiday present from federal regulators Thursday, as the Federal Trade Commission granted a wish the search giant has had on its list since April -- approval to complete its purchase of interactive advertising agency DoubleClick The Federal Trade Commission authorized the deal after its investigation found that Google's US$...

MTV, Bruckheimer Pair to Produce Heart-Pounding Video Games

With a long list of credits for blockbuster movies and hit TV shows under his belt, Hollywood producer Jerry Bruckheimer is branching into video games Bruckheimer, whose movies and TV shows include the "Pirates of the Caribbean" trilogy and the "C.S.I." franchise, will set up a gaming lab with MTV Games, the company announced Wednesday....

Microsoft Touts Titan's Presence Capabilities

The latest version of Microsoft Dynamics CRM -- 4.0, formerly code-named "Titan" -- is complete and released to manufacturing. In other words, the long-awaited application has shipped from Microsoft's engineering group and is now available from electronic download for new and existing customers The feature set in the product is largely the same as ...

ANALYSIS

Driving Sales With Compensation Management

Incentive compensation is often the first place where management makes adjustments in efforts to improve sales productivity. Many organizations have departed from the straight commission model in favor of plans that prompt the sales force to target high-profit deals However, when a salesperson is paid a flat percentage of top-line revenue, it is ea...

VC Funding for Open Source: A Tough Sell

Open source software developers who were active in the late 1990s might find themselves yearning for those good old days, when venture capital flowed like wine at Napa Valley party Maybe they forgot the hangover that settled in once the bubble burst....

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