Articles by Scott Kinka

The quick answer: It depends. The type of cloud services you select might be dictated by your IT budget, the core competencies of your IT staff, and your IT strategy and tactics (meaning which applications you keep in-house, versus which ones you selectively outsource) To begin, let's look at the three main "as a Service" layers that make up the cl...

Communications as a Service. Cloud communications. Hosted PBX. You've heard the terms, and you've witnessed the hype. But what are these technologies? And what will they do for your business? Generally, a CaaS solution involves your business utilizing the resources, equipment and software of a service provider in its network or data center, as oppo...

The wide area network (WAN) is central to the IT strategy of any multilocation business. Employees expect the WAN to be available when they need it, much like any other utility in the business. WANs have historically been built on "best effort" circuit or packet-switched IP networks such as VPN, Frame Relay, or Private Line connectivity This stra...