Articles by Katie May

E-commerce continues to grow at an unprecedented pace. Total retail sales, excluding the sale of items not normally bought online -- like fuel, automobiles, and food at restaurants -- hit US$3.628 trillion last year, up 3.9 percent year over year from $3.490 trillion, according to Internet Retailer data. E-commerce accounted for a 14.3 percent sha...

E-commerce continues to become more competitive as large companies like Amazon, Target, and Walmart soak up market share and customer attention. Shipping window expectations have become shorter, and many online retailers struggle to keep up, particularly small to medium-sized businesses. How can SMBs compete? Not only is competing possible but ther...