Articles by Jennifer LeClaire

Keynote Systems today announced the winners of the 2005 Keynote Performance Awards Keynote said the annual awards program has two purposes. The first goal is to recognize and honor Web sites across a range of vertical industries. The second goal is to foster an environment of healthy competition among leading sites in a particular vertical and sup...

Amid much public debate and reports that it could leave consumers wide open for malicious attacks, Sony halt the insertion of anti-piracy software into its CDs The Digital Rights Management system in question is an XCP (Extended Copyright Protection) program developed by Britain's First4Internet. The software limits the number of times a CD can be ...

Yet another Linux phone standardization has been created, the third of its kind to address mobile criteria The Linux Phone Standards (LiPS) Forum launched today. The consortium of leading companies said it is banding together to accelerate the adoption of Linux in fixed, mobile and converged devices....

Google today announced that its hosted Web analytics service, Google Analytics, is now free Formerly known as Urchin from Google, Google Analytics is designed to help businesses use performance data to improve their online marketing campaigns and Web sites....

When it comes to outsourcing customer service tools, some companies have found it difficult to get a positive return on investment Indeed, cross-channel customers who use the Web and phone independently have posed problems for firms: They drive up service costs, are harder to satisfy, and can't be tracked by revenue or customer experience analytics...

Commercial and open-source titans are banding together to promote Linux and spur global innovation through access to key patents The Open Invention Network (OIN) launched yesterday with financial support from IBM, Novell, Philips, Red Hat and Sony. The company, believed to be the first of its kind, is creating a new model where patents are openly s...

Amazon is making moves to beef up its "Travel" section. The behemoth bookseller has signed an agreement with a travel search engine to help its customers find and discover the best travel values SideStep announced today that it will provide its travel search engine to Amazon's travel store beginning in early next year. SideStep searches more than 1...

Novell is undergoing a massive personnel shakeup that continues to unfold. The latest change in corporate management is SuSE Linux founder Hubert Mantel's resignation Mantel reportedly announced his resignation on Tuesday via an e-mail to a SuSE mailing list. The chief maintainer of the SuSE Linux kernel reportedly wrote that he could no longer wor...

Mozilla's popular open-source browser hit the open market a year ago today. Firefox is celebrating with a slew of data proclaiming its maturation in the world of Web browsing When Firefox was introduced to the masses, Mozilla Foundation President Mitchell Baker called it a major milestone. He declared that millions of people would "be able to enjoy...

Nokia yesterday announced that it has started selling the Nokia 770 Internet Tablet. The pocket-sized device is Nokia's first Linux-based terminal product and is dedicated to Internet browsing and e-mail communications over WiFi "We are very excited to start shipments of our first Nokia Internet Tablet device," said Janne Jormalainen, vice preside...

Juniper Networks today made three announcements about new product enhancements and the companies that have deployed them. But behind the product hype, the Sunnyvale, Calif.-based hardware maker has quietly stepped into the midst of one of last summer's hottest technology controversies Technology news readers will remember Michael Lynn as the securi...

Network security was a big issue a decade ago. Now, ten years of technology later, it continues to be a top priority and it appears that it will be so ten years from now as well. That's because as IT security firms learn more about the tactics of hackers, crackers and malicious code writers, the latter group just continues to devise more clever schemes. It's a cat-and-mouse game of sorts in which both creatures continue growing smarter -- but the mouse ultimately keeps steps ahead with the cat feverishly chasing after it...

Some unlikely candidates have been launching record labels lately Last week, online social networking player MySpace.com debuted its new record label. Now video game maker Electronic Arts is planning to launch a recording label of its own....

In a move to replicate the success of its mobile search engine technology, Google today launched Local for mobile. The application attempts to take mapping to the cellular level Google bills Local for mobile as "a free download that lets you find local hangouts and businesses across town or across the country -- right from your phone."

Social networking Web site MySpace.com is doing what no other social networking Web site has ever done before -- launched its own record label MySpace Records is a joint venture with Interscope Records, one of the many recording labels under the Universal Music Group umbrella. MySpace Records will target independent and unsigned artists along with ...

On the heels of an initiative to offer complimentary access to Nintendo WiFi Connection in thousands of McDonald's restaurants in the United States, the video game giant announced today it will also offer its new wireless gaming service for DS handheld game console users in Europe and Asia Gamers will have free access to more than 7,500 hot spots i...

Open-source browser developer Mozilla was hit with some good news and some bad news this week The good news is that the Firefox browser has gained 10 percent of the planet's browser market share, according to UK Web analytics firm OneStat.com. Further good news is that the first release of Firefox 1.5 Release Candidate 1 (RC1) is available for down...

Nokia yesterday launched three multimedia smartphones and a new version of its open-source browser in effort to build on its position as top mobile phone maker. The new phones allow users to watch TV, play music, and trade files with other electronic devices "We are seeing increased interest in advanced functionality on mobile devices, particularly...

In a move to market the PlayStation Portable as a multimedia device, Sony is enhancing its handheld gaming hardware with new software that lets players transfer various file types between the PSP and their PCs Sony Media Software released the PSP Media Manager on Monday. Sony said the software allows users to take advantage of the PSP's ability to ...

Trend Micro is picking up on one of the latest security trends with its new home office solution -- spyware protection PC-cillin Internet Security 2006 is designed to combat unpredictable malicious threats like phishing, spyware, spam, hackers, viruses, and other threats. The company said its solution provides enhanced antivirus, anti-spyware, and ...