Articles by Jack M. Germain

A key to business survival may depend on how effectively retailers and other businesses can blend digital and in-person customer experience (CX) tactics The pandemic came close to nailing the coffin shut on the livelihood of brick-and-mortar stores. Despite shoppers' attraction to the convenience and health safety of online shopping, their appetite...

Microsoft continues to supplement its Windows and cloud platforms with more of its own "borrowed" Linux roots. The developing symbiotic "WindLux" integration could spawn an open-source hybrid of Windows on Linux. Might this be a new pathway for the growing popularity of cross-platform applications and cloud-based computing? Nvidia has quietly stepp...

A new partnership between multinational e-commerce platform Shopify and cryptocurrency exchange Crypto.com is making it easier for digital shop owners to cash in by adopting crypto payments Crypto.com in May announced that Shopify merchants can enable Crypto.com's cryptocurrency pay platform on their online storefronts. This agreement lets merchant...

Misconceptions about embedded SIM cards (eSIMs) for IoT are keeping companies from adopting this new technology. That is detrimental, as eSIMs are crucial for patching and successful secure IoT deployment eSIMs are slowly replacing standard SIMs in IoT devices and products such as smartwatches. They are also making their way into the machine-to-mac...

Scalable cloud-based solutions are widely popular among IT pros these days. The cost, convenience, and reliability of ready-to-use software as a service make this disruptive technology a favorable choice Still, Paul Evans, CEO at Redstor, a data management provider headquartered in the U.K., suggested that the market needs some convincing that back...

The Linux Foundation is holding one of its most expansive physical and virtual showcases this week at its Open Source Summit North America 2022 in Austin, Texas The event is a staging ground for some of the most important announcements and cutting-edge topics touching open source today....

Got Crypto? Make sure you own and have access to it in a secure digital stronghold Having self-custody of your crypto keys and managing your digital assets can help stave off digital bankruptcy or loss through theft, warns cryptocurrency storage provider CompoSecure....

Marketers and retailers can now more easily monitor customer engagement directly from HubSpot's CRM business platform Software-as-a-service firm CloudShare on Tuesday announced the integration of its product experience platform with HubSpot. This integration lets business-to-business software marketers access data on product competency and engageme...

Canonical is pushing the security and usability conveniences of managing internet of things (IoT) and edge devices with its June 15 release of Ubuntu Core 22, the fully containerized Ubuntu 22.04 LTS variant optimized for IoT and edge devices Combined with Canonical's technology offer, this release brings Ubuntu's operating system and services to a...

Trying to sell to your target e-commerce audience without a buyer persona is like seeing in the dark without a flashlight You have to resort to potentially wrong perceptions based on inaccurate details and guesswork. Buyer personas -- also known as customer, audience, or marketing personas -- although fictional, rely on research-based insights coll...

The KYY 15.6-inch portable monitor is a classy and functional portable monitor that works well while traveling or as a permanent second monitor for home and office use This portable display panel is lightweight and sturdy, making it a solid accessory for game playing. It greatly expands the viewing field when using a mobile phone or small-screen ga...

Apple's 2022 Worldwide Developers Conference on Monday revealed the company's latest versions of its mobile and desktop operating systems at the kickoff of its annual week-long virtual high-tech show targeting developers and the Apple consumer experience The event showcased Apple's major software updates to iOS 16, as well as updates to iPadOS, mac...

Collaboration between Linux computer and software firm System76 and HP is pushing for greater commercial adoption of open-source software and hardware optimized for Linux System76 and HP on Thursday announced a new premium computer line designed to attract a wider audience to the developer-focused HP Dev One laptop computer....

The cost of cleaning data is often beyond the comfort zone of businesses swamped with potentially dirty data. That clogs the pathways to trustworthy and compliant corporate data flow Few companies have the resources needed to develop tools for challenges like data observability at scale, according to Kyle Kirwan, co-founder and CEO of data observab...

Titan Linux is not an operating system that casual Linux users -- especially new adopters -- should install on their primary or only computer. But seasoned Linux distribution hoppers looking for a pleasant new Linux experience should not pass up the new offering Titan is a new distro built on the Debian Stable branch. Developers first announced its...

Government organizations and educational institutions, in particular, are increasingly in hackers' crosshairs as severe web vulnerabilities spiral upward Remote code execution (RCE), cross-site scripting (XSS), and SQL injection (SQLi) are all top software offenders. All three increase or hover around the same alarming numbers year over year....

Think back to March 2020. The arrival of the pandemic disrupted your home and work lives as public and private organizations struggled to implement virtual solutions to keep work, school, and the economy going as best they could. Daily life quickly became a transition to working over video connections. Homeschooling our own children, ordering groceries online, and learning to cook became new mandates...

Do you know if your company's data is clean and well-managed? Why does that matter anyway? Without a working governance plan, you might not have a company to worry about -- data-wise....

Netenrich hopes to disrupt legacy security ops with an artificial intelligence-driven approach to security operations built into its Resolution Intelligence platform The security and operations analytics SaaS company on Tuesday announced a major shift in protecting data with the introduction of its new platform....

Automation is the key to future-proofing a company's customer service journey. Oracle's innovative solutions solve two inherent stumbling blocks with turn-key effectiveness One is providing effective customer service by having the ability to respond to every customer's unique issues. The other requires the agility to respond to changing customer pr...