Articles by Erika

AT&T is going to start placing caps on data usage for its DSL and U-Verse customers beginning May 2. Users who exceed a 150 GB data cap will be charged US$10 for every additional 50 GB of data consumed. Most DSL customers use about 18 GB a month, AT&T said, which means only 2 percent of its Internet customers are likely to be impacted by the data ...

AT&T is going to start placing caps on data usage for its DSL and U-Verse customers beginning May 2. Users who exceed a 150 GB data cap will be charged US$10 for every additional 50 GB of data consumed. Most DSL customers use about 18 GB a month, AT&T said, which means only 2 percent of its Internet customers are likely to be impacted by the data ...

AT&T is going to start placing caps on data usage for its DSL and U-Verse customers beginning May 2. Users who exceed a 150 GB data cap will be charged US$10 for every additional 50 GB of data consumed. Most DSL customers use about 18 GB a month, AT&T said, which means only 2 percent of its Internet customers are likely to be impacted by the data ...

It was only a matter of time before Mellmo, developer of the Roambi ES3 mobile business intelligence application, got around to integrating it with SAS BI. ...

The House Energy and Commerce Communications and Technology Subcommittee approved a joint resolution to overturn the Federal Communication Commission's Net neutrality rules on Wednesday. The measure, which passed in a 15-8 vote, still needs to clear the full committee before moving to the House for consideration.

Opera Software has opened the Opera Mobile Store -- a device-agnostic app store that offers a catalog of applications for phones based on the Android, BlackBerry, Symbian and soon-to-be-defunct Windows Mobile operating systems. Also available are Java-based apps for feature phones as well as some older Palm apps, by virtue of the fact that an earl...

Deutsche Telekom is reportedly in talks with Sprint Nextel to sell its T-Mobile USA unit. The terms revolve around a major stake Deutsche Telekom would take in the combined entity, according to unnamed sources quoted in Bloomberg, which broke the story. The negotiations have been an on-again, off-again affair, and there is no certainty a deal will...

Sony will be able to proceed with its prosecution of a hacker who published an encryption key allowing PlayStation 3 owners to override Sony's copy-protection software and gain control of their consoles. The hack reportedly was built using earlier jailbreaks to the system. A federal magistrate has granted the company subpoena power to gain access ...

The U.S. Federal Communications Commission has taken the first steps that could eventually rework -- perhaps significantly -- two programs that provide low-income residents with subsidies for their telephone service. How those subsidies and services might look when all is said and done is unclear. What the FCC is proposing touches upon many topics...

Adobe recently introduced version 5.4 of its Web Experience Management application, a collection of content and campaign management tools with mobile, social media and multichannel capabilities. It also offers tighter integration with Adobe Online Marketing Suite. The suite is based on the CQ5 content management system Adobe acquired from Day last year.

SAP has introduced a new on-demand application for its CRM base. Unlike its earlier attempts at this model, this product is the first of many that are being developed strictly to be used in a Software as a Service environment. The application, SAP Sales OnDemand, is built on the SAP Business ByDesign platform. Other offerings in the works include...

Salesforce.com released its Q4 figures last week, peppered with the usual positives: growth, acquisition, more growth, and so on. Specifically, the company reported that earnings per share were 31 cents on revenue of US$456.9 million. Year-over-year revenue increased 29.1 percent.

Avaya has made enhancements to several Avaya Healthcare Solutions products -- adding tools to automate patient outreach for chronic disease management and follow-up. Built on Avaya's workplace collaboration and patient care lines, the new products were unveiled this week at the 2011 Annual HIMSS Conference and Exhibition.

An issue that periodically makes its way into public discourse -- the impact and possible dangers to brain development and health posed by the ubiquitous use of cellphones -- is being revisited thanks to a newly published scientific study in The Journal of the American Medical Association However, rather than offering any definitive answers, the n...

Another company has lodged antitrust allegations against Google in one of the most feared forums -- at least for U.S. tech companies -- in the world: the European Commission. This time it is French firm 1plusV, a maker of specialized search engines for such topics as law and music, and parent company of Ejustice.fr, a legal search engine. The comp...

Zendesk, a Web-based help desk software provider, has not shied away from the mobile market, despite the traditional view of a help desk or customer service rep working at a desktop. It has introduced applications for the iPhone, BlackBerry and Android and now, the iPad. This application is the best yet because of extra screen space the device pro...

JCPenney's search results on Google have been on a strange trajectory over the past few months. For weeks before the holiday shopping season, just about every related search term -- from "bedding" to "dresses" -- would include the retailer among the top listings. Then, within the last few days, there was an abrupt about-face, with its positioning dropping sharply.

Research In Motion has been attempting -- unsuccessfully, for the most part -- to keep details about its forthcoming tablet, PlayBook, under wraps. Despite its best efforts, news of its pricing, availability -- and now, the surprising possibility that it will run Android apps -- has steadily made its way into the market.

Lyris has upgraded its on-premises version of its email marketing application, ListManager 11. This product is the counterpart to its cloud-based version -- a more robust application that includes such features as specific database support There are four major upgrades to ListManager 11, Brennan Carlson, VP of product management, told CRM Buyer -- ...

Worldwide mobile device sales translated into 1.6 billion new units in the hands of consumers in 2010 -- an eye-popping 31.8 percent increase from 2009, according to new figures from Gartner. The firm found also that smartphone sales were up 72.1 percent from 2009, accounting for 19 percent of total mobile device sales in 2010. Worldwide mobile ph...